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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $12.14
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave

Job Description

Great Wolf Lodge is a well-known indoor water park resort and family entertainment destination offering guests a unique and memorable experience. Renowned for its commitment to providing a fun, safe, and friendly environment, Great Wolf Lodge combines water-filled adventures, themed activities, and resort-style accommodations to appeal to families and guests of all ages. Its mission involves delivering exceptional service, guest satisfaction, and a welcoming atmosphere that encourages repeat visits and long-term loyalty. The company places a strong emphasis on employee growth, diversity, and well-being, fostering an inclusive culture that supports personal and professional development.

The Server role at Gre... Show More

Job Requirements

  • Some High School education or equivalent
  • Basic mathematical skills as they apply to cash handling
  • Must be flexible regarding scheduling based on business demands including nights, weekends and holidays as needed
  • Successful completion of criminal background check and drug screen

Job Qualifications

  • Some High School education or equivalent
  • Basic mathematical skills
  • Previous server experience
  • Prior experience with Point-of-Sale (POS) technology
  • Proven teamwork
  • Projects professional image that inspires trust and confidence
  • Enthusiastic and positive energy

Job Duties

  • Helps patrons select food and beverages by presenting menu
  • offering cocktails and appetizers
  • suggesting courses
  • explaining the chef's specialties
  • identifying appropriate wines
  • answering food preparation questions and understanding customer’s special needs and/or dietary restrictions
  • Transmits orders to bar and kitchen by recording patrons' choices
  • identifying patrons' special dietary needs and special requests
  • Keeps kitchen staff informed by noting timing of meal progression
  • Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
  • Responds to additional patron requirements by inquiring of needs
  • observing dining process
  • Maintains table setting by removing courses as completed
  • replenishing utensils
  • refilling water glasses
  • being alert to patron spills or other special needs
  • Obtains revenues by totaling charges
  • issuing bill
  • accepting payment
  • delivering bill and payment to host person
  • returning change or credit card and signature slip to patrons
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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