Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a dynamic and renowned scratch kitchen restaurant known for delivering exceptional Asian dining experiences across its numerous locations. Established with a passion for flavorful dishes and outstanding hospitality, P.F. Chang's combines the art of traditional Asian cuisine with a modern twist, creating an inviting atmosphere for guests to celebrate life, family, and food. The restaurant prides itself on its commitment to quality, freshness, and personalized service, making it a popular choice for guests seeking a memorable dining adventure. Understanding the importance of a team-driven environment, P.F. Chang's fosters a culture where employees are valued and grow professionally, promoting from within and offering various benefits to support work-life balance and team member development.

The role of a full-time or part-time dine-in food and beverage Server, Waitress, or Waiter at P.F. Chang's is integral to the restaurant's core operations. These positions are designed for individuals passionate about customer service and hospitality, serving as the primary touchpoint between the guest and the restaurant experience. Servers are expected to deliver amazing hospitality by anticipating, delivering, and exceeding guests' expectations at every stage of their dining journey. This includes understanding the menu deeply to assist guests in choosing their meals and beverages, answering any questions they may have, and ensuring a seamless dining experience.

Serving at P.F. Chang's goes beyond taking and delivering orders — it involves actively guiding guests through the service flow, managing food and beverage deliveries efficiently, and processing payments with accuracy. The restaurant environment is fast-paced and requires multitasking abilities, a strong sense of teamwork, and the ability to maintain excellent sanitation practices and uphold safety procedures consistently. The position is well-suited for those who have excellent customer service skills, a proactive approach to hospitality, and a willingness to learn, as previous experience is not mandatory due to comprehensive paid on-the-job training.

With a pay range starting at $2.13 per hour plus tips, P.F. Chang's emphasizes a rewarding compensation structure complemented by numerous benefits. Team members enjoy competitive pay, flexible scheduling options, opportunities for career advancement within the company, and exclusive discounts on meals and merchandise. The restaurant values its employees' well-being, offering benefits such as medical, dental, and vision insurance for qualifying team members, a 401(k) retirement plan based on hours worked, and paid sick leave in applicable jurisdictions. Additionally, the company demonstrates appreciation through an employee referral program and unique team member discounts.

Working at P.F. Chang's is more than just securing a job; it is an opportunity to join a passionate community that values meaningful work centered around celebrating life through food and family. The team environment fosters growth and collaboration, making it an appealing choice for both new entrants into the hospitality industry and experienced individuals looking to thrive in a supportive and thriving workplace.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willing to obtain
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment
  • Previous experience is not required as training is provided

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler's Card where applicable, or willing to obtain
  • Previous experience is not required as training is provided

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant
  • Executes proper sanitation practices and safety procedures
  • Multitasks effectively in a fast-paced, team-work environment

Job Criteria

Experience

No experience required


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