Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $16.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts
recognition programs

Job Description

Cracker Barrel is a well-established restaurant chain that has been serving guests since 1969. Recognized widely across the United States, Cracker Barrel combines the charm of Southern country hospitality with a unique blend of delicious food, retail items, and a welcoming atmosphere. Known for its rustic, home-style dining experience, Cracker Barrel offers guests a place to reconnect with loved ones and enjoy a comforting meal, warm service, and unexpected finds in their retail shops. With over 70,000 employees nationwide, Cracker Barrel prides itself on its strong community values and inclusive culture that has been cultivating a home away from home for decades. The company believes in creating memorable moments for their guests by inviting them to enjoy more than just a meal—it's a full experience built on tradition, quality, and genuine hospitality.

Joining the Cracker Barrel team means becoming part of a company that values the importance of teamwork, dedication, and a positive attitude. The role of the server is central to creating this inviting atmosphere. Servers are not only responsible for delivering food but also for engaging with guests in a meaningful way by anticipating their needs and making every dining experience welcoming and memorable. Cracker Barrel servers are trained to exhibit true country hospitality, whether that means offering an extra lemon for iced tea or remembering when a guest needs their plate cleared. This attention to detail and genuine care fosters a friendly and comfortable ambiance that guests appreciate and return for.

The company emphasizes a culture of belonging and support, providing resources and training opportunities from day one. Even if a candidate has no prior restaurant experience, Cracker Barrel provides thorough training through its industry-leading PAR program to ensure each employee can thrive and grow within the company. The position offers competitive pay with weekly paychecks and same-day pay access, reflecting the company’s appreciation of its workers' hard work. Furthermore, Cracker Barrel does not practice tip sharing, meaning servers receive 100% of their tips, directly rewarding their personal efforts.

Employees at Cracker Barrel enjoy a range of benefits designed to support their health, financial future, and personal growth. Full and part-time employees become eligible for health insurance from their first day, along with access to vacation time and an employee assistance program. The company also offers a 401k plan with company matching after just 90 days of employment, an Employee Stock Purchase Program, and numerous recognition events that strengthen the sense of community. Additional perks include a 35% discount on food and retail items and exclusive discounts through the Biscuit Perks program that extends to home, travel, and cell phone benefits.

Cracker Barrel is committed to diversity and inclusion, ensuring all qualified applicants have equal employment opportunities without discrimination based on race, gender, religion, age, disability, or any other legally protected status. By joining Cracker Barrel, employees become part of 'good company,' a team that values hospitality, respect, and the joy of serving others. This server role is ideal for individuals who enjoy multi-tasking in a lively environment, learning new skills quickly, maintaining a positive outlook, and contributing to a supportive team-focused workplace environment. With Cracker Barrel, work means more because it means being part of a community that values everyone’s contribution.

Job Requirements

  • Must be at least 18 years old
  • Ability to stand and walk for extended periods
  • Availability to work flexible shifts including weekends and holidays
  • Must have legal authorization to work in the United States
  • Clear background check
  • Good physical stamina and manual dexterity

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude with a strong team-first mindset
  • Willingness to learn and adapt quickly
  • Basic math skills for handling payments
  • Prior customer service or food service experience is a plus but not required

Job Duties

  • Greet guests warmly and provide attentive service
  • Take and deliver accurate food and beverage orders
  • Exhibit genuine hospitality by engaging with guests and anticipating their needs
  • Handle multiple tables efficiently and manage time effectively
  • Maintain cleanliness and organization of the dining area
  • Process payments accurately and responsibly
  • Follow restaurant policies and health and safety regulations

Job Criteria

Experience

No experience required


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