
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Discounts on hotel rooms
Gift shop discounts
Food and beverage discounts
Learning and development opportunities
recognition programs
wellness programs
supportive management
team environment
Job Description
Knife & Spoon is the distinguished restaurant located within The Ritz-Carlton Orlando Grande Lakes, a premier luxury hotel situated in Orlando, Florida. This establishment is renowned for offering guests an exceptional dining experience in a sophisticated and welcoming atmosphere. The Ritz-Carlton brand is synonymous with luxury, impeccable service, and attention to detail, and Knife & Spoon upholds these high standards by providing exquisite cuisine and impeccable hospitality to both hotel guests and visitors. As part of Marriott International, a global leader in the hospitality industry, the venue benefits from a legacy of excellence and a commitment to creating memorable experiences for guests from all walks of life.
The Ritz-Carlton Orlando Grande Lakes is seeking dedicated and enthusiastic front-of-house staff to join their team at Knife & Spoon. This is a full-time, non-management position focused on delivering first-class service to guests in an elegant yet inviting setting. Employees in this role will not only serve food and beverages but also create an atmosphere where guests feel genuinely welcomed and valued. The position emphasizes teamwork, professional development, and a positive attitude to ensure every dining experience remains exemplary.
As a server at Knife & Spoon, you will be the primary ambassador of the restaurant’s high service standards. You will greet guests warmly, attend tables promptly, and provide thoughtful recommendations based on your knowledgeable understanding of the menu. Your role involves recording transactions accurately in the MICROS system, helping with special requests, and ensuring guests' satisfaction throughout their meal. The restaurant values attention to detail, such as immaculate table settings and timely replenishing of supplies, which help maintain the luxurious impression synonymous with The Ritz-Carlton name.
This opportunity is perfect for individuals who are passionate about food and beverage and enjoy engaging with people from diverse backgrounds. Whether you are new to the hotel industry or an experienced professional, Knife & Spoon offers a supportive environment where your natural talents and positive energy are encouraged and celebrated. The company embraces diversity and promotes equal employment opportunities, fostering a culture where every associate feels included and empowered.
Working at Knife & Spoon comes with numerous benefits that support your personal and professional growth. These include discounts on hotel rooms, gift shop items, food and beverages, as well as access to learning and development programs and wellness initiatives. Recognition programs and supportive management further enhance job satisfaction. Employees are encouraged to grow within the Marriott International family, discovering various career pathways and building lasting experiences. The ability to move, stand, and engage for extended periods is essential, as is maintaining a professional appearance with a clean uniform. Safety training and certification are required prior to employment to ensure a safe workplace environment.
Joining the team at Knife & Spoon means becoming part of a world-class hospitality group dedicated to upholding The Ritz-Carlton's gold standards of service. These standards are the cornerstone of the company’s success and prestigious reputation, inspiring every team member to strive for excellence daily. If you have a positive attitude, strong communication skills, and a desire to create unforgettable guest experiences, this is the perfect role for you to develop your career in luxury hospitality and be part of a global family that values kindness, creativity, and teamwork.
The Ritz-Carlton Orlando Grande Lakes is seeking dedicated and enthusiastic front-of-house staff to join their team at Knife & Spoon. This is a full-time, non-management position focused on delivering first-class service to guests in an elegant yet inviting setting. Employees in this role will not only serve food and beverages but also create an atmosphere where guests feel genuinely welcomed and valued. The position emphasizes teamwork, professional development, and a positive attitude to ensure every dining experience remains exemplary.
As a server at Knife & Spoon, you will be the primary ambassador of the restaurant’s high service standards. You will greet guests warmly, attend tables promptly, and provide thoughtful recommendations based on your knowledgeable understanding of the menu. Your role involves recording transactions accurately in the MICROS system, helping with special requests, and ensuring guests' satisfaction throughout their meal. The restaurant values attention to detail, such as immaculate table settings and timely replenishing of supplies, which help maintain the luxurious impression synonymous with The Ritz-Carlton name.
This opportunity is perfect for individuals who are passionate about food and beverage and enjoy engaging with people from diverse backgrounds. Whether you are new to the hotel industry or an experienced professional, Knife & Spoon offers a supportive environment where your natural talents and positive energy are encouraged and celebrated. The company embraces diversity and promotes equal employment opportunities, fostering a culture where every associate feels included and empowered.
Working at Knife & Spoon comes with numerous benefits that support your personal and professional growth. These include discounts on hotel rooms, gift shop items, food and beverages, as well as access to learning and development programs and wellness initiatives. Recognition programs and supportive management further enhance job satisfaction. Employees are encouraged to grow within the Marriott International family, discovering various career pathways and building lasting experiences. The ability to move, stand, and engage for extended periods is essential, as is maintaining a professional appearance with a clean uniform. Safety training and certification are required prior to employment to ensure a safe workplace environment.
Joining the team at Knife & Spoon means becoming part of a world-class hospitality group dedicated to upholding The Ritz-Carlton's gold standards of service. These standards are the cornerstone of the company’s success and prestigious reputation, inspiring every team member to strive for excellence daily. If you have a positive attitude, strong communication skills, and a desire to create unforgettable guest experiences, this is the perfect role for you to develop your career in luxury hospitality and be part of a global family that values kindness, creativity, and teamwork.
Job Requirements
- Ability to move and lift up to 25 pounds
- Ability to stand, sit, or walk for extended periods
- Maintain a professional appearance with a clean uniform
- Complete safety training and certification prior to employment
- Good conversational skills
- Positive attitude and teamwork orientation
- Prior server experience is a plus
Job Qualifications
- High school diploma or equivalent
- At least one year of related work experience preferred
- Good conversational skills
- Positive attitude and outgoing personality
- Ability to provide excellent customer service
- Familiarity with food and beverage service procedures
Job Duties
- Welcome guests and promptly attend to tables
- Serve food and beverages to guests and provide recommendations when needed
- Share knowledge of the menu to assist guests with questions and special requests
- Accurately and timely record transactions in the MICROS system
- Approach guests to ensure satisfaction with each dish and drink
- Clean tables, complete closing duties, and replenish dishware and other supplies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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