Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Competitive wages
flexible schedule
Employee Discounts
Opportunities for advancement
Team-oriented environment
supportive management
Employee Meals
Job Description
Boston's Restaurant and Sports Bar, known as Boston's, is a popular franchisee-operated establishment that brings together the excitement of a vibrant sports bar with the warmth and friendliness of a family restaurant. Specializing in handcrafted pizzas, scratch-made gourmet meals, craft cocktails, and a variety of local beers, Boston's serves as a community hub where people gather not only to enjoy major sporting events but also to celebrate life's special moments such as birthdays, family reunions, coworker happy hours, and fundraisers. Unlike other restaurants, Boston's combines the thrill of sports entertainment with a menu crafted for all tastes, offering a unique, welcoming atmosphere that appeals to guests of all ages.
This particular position is based in the Lansing, Michigan location at 3301 Centre Blvd, operated under an independent franchisee of Boston's Restaurant and Sports Bar. It is important to note that employment and benefits are managed by the franchisee, and these may vary depending on the owner’s policies. As a server within this vibrant establishment, you will play a critical role in delivering an exceptional guest experience. Your primary responsibility will be to serve food and beverages promptly and courteously, while ensuring every guest feels valued. You will uphold the high standards Boston's is known for by ensuring all items served meet the restaurant’s strict quality specifications.
The role requires not just attention to detail but also excellent interpersonal skills to maintain constant guest engagement, monitor satisfaction, and promptly address any concerns. It is a position that demands teamwork and cooperation within a dynamic environment where services may extend beyond the dining room to handling to-go orders and managing cash and credit transactions accurately. As a server, you will contribute to the overall ambiance by maintaining cleanliness and organization in the dining and service areas. You will also uphold the restaurant's professional image, including adherence to proper uniform standards.
In addition to these responsibilities, you may be involved in the training and development of new team members, supporting the continued growth and professionalism of the staff. The role emphasizes safety and sanitation, ensuring all health regulations are strictly followed to provide a safe dining experience for guests. Alcohol service will be managed responsibly, following all licensing laws and internal policies. Servers at Boston's are expected to be knowledgeable about menu items, promotional offerings, and to provide accurate information to guests, enhancing their dining experience.
Overall, this role offers an exciting opportunity for someone who enjoys a fast-paced, guest-focused work environment that values quality food, great hospitality, and team collaboration. By joining Boston's Restaurant and Sports Bar, you become part of a community-centered brand that prides itself on bringing people together through great food and memorable experiences.
This particular position is based in the Lansing, Michigan location at 3301 Centre Blvd, operated under an independent franchisee of Boston's Restaurant and Sports Bar. It is important to note that employment and benefits are managed by the franchisee, and these may vary depending on the owner’s policies. As a server within this vibrant establishment, you will play a critical role in delivering an exceptional guest experience. Your primary responsibility will be to serve food and beverages promptly and courteously, while ensuring every guest feels valued. You will uphold the high standards Boston's is known for by ensuring all items served meet the restaurant’s strict quality specifications.
The role requires not just attention to detail but also excellent interpersonal skills to maintain constant guest engagement, monitor satisfaction, and promptly address any concerns. It is a position that demands teamwork and cooperation within a dynamic environment where services may extend beyond the dining room to handling to-go orders and managing cash and credit transactions accurately. As a server, you will contribute to the overall ambiance by maintaining cleanliness and organization in the dining and service areas. You will also uphold the restaurant's professional image, including adherence to proper uniform standards.
In addition to these responsibilities, you may be involved in the training and development of new team members, supporting the continued growth and professionalism of the staff. The role emphasizes safety and sanitation, ensuring all health regulations are strictly followed to provide a safe dining experience for guests. Alcohol service will be managed responsibly, following all licensing laws and internal policies. Servers at Boston's are expected to be knowledgeable about menu items, promotional offerings, and to provide accurate information to guests, enhancing their dining experience.
Overall, this role offers an exciting opportunity for someone who enjoys a fast-paced, guest-focused work environment that values quality food, great hospitality, and team collaboration. By joining Boston's Restaurant and Sports Bar, you become part of a community-centered brand that prides itself on bringing people together through great food and memorable experiences.
Job Requirements
- must be eligible to work in the united states
- ability to handle cash and credit card transactions accurately
- capable of providing friendly and courteous guest service
- availability to work flexible shifts including evenings, weekends, and holidays
- ability to stand for long periods
- commitment to maintaining cleanliness and safety standards
- adherence to alcohol service regulations
- willingness to assist in training new team members
Job Qualifications
- high school diploma or equivalent preferred
- previous serving experience in a restaurant or hospitality environment is an asset
- knowledge of food safety and sanitation practices
- strong communication and interpersonal skills
- ability to work in a fast-paced team environment
- basic math skills for handling cash and transactions
- ability to stand and walk for extended periods
- willingness to learn and follow all training guidelines
- responsibility and reliability in following safety and service standards
Job Duties
- assist in the training and development of new team members
- cooperate, communicate, and work as part of a team
- handle cash and credit card transactions properly
- practice responsible alcohol service according to licensing authorities and training guidelines
- accept and facilitate to-go orders via phone or online ordering
- maintain professional image and proper uniform standards
- engage frequently with guests and inquire about their dining experience
- involve a manager promptly when handling negative guest experiences
- thank every guest sincerely for their patronage
- maintain high level of food and beverage knowledge
- ensure menu items are prepared according to Boston’s standards
- manage stock levels as specified by supervisors
- use standard recipes and methods to ensure consistency
- assist in implementing ongoing and upcoming promotions
- adhere to cleanliness standards inside and outside the restaurant according to health department guidelines
- practice proper food safety including time and temperature control and hygiene
- ensure proper labeling, dating, rotation, and shelf-life standards
- follow checklists and cleaning schedules for a safe dining environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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