Job Overview

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Employment Type

Full-time
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Employee wellness programs

Job Description

The Miami Marriott Biscayne Bay is a prestigious hotel situated in the vibrant city of Miami, Florida. Known for its luxurious accommodations and exceptional service, the hotel offers guests a premium experience with stunning views of the bay and proximity to major attractions in the area. As part of the globally recognized Marriott International brand, the Miami Marriott Biscayne Bay upholds a standard of excellence and hospitality that is synonymous with Marriott's reputation worldwide. The hotel boasts modern amenities, comfortable guest rooms, and versatile event spaces, making it a preferred destination for both leisure and business travelers.

The position available is for an Evening Shift Food and Beverage Service Expert at the Miami Marriott Biscayne Bay, classified under the Food and Beverage and Culinary job category. This is a full-time, non-management role based on-site at the hotel. The primary objective of this role is to create memorable and unique experiences for guests beyond simply serving food and beverages. Service Experts take the initiative to deliver a range of services aimed at enhancing guest enjoyment throughout their visit. Responsibilities include setting tables, coordinating with the kitchen, engaging with guests, serving orders, and maintaining cleanliness in work and storage areas. Service Experts ensure that every interaction contributes positively to the guest experience, making each visit distinctive and enjoyable.

In addition to standard service duties, the role emphasizes adherence to company guidelines and procedures to maintain a safe and professional work environment. Personal appearance, uniform standards, and communication are maintained at a high level of professionalism. The job requires physical stamina as employees must stand, sit, walk for prolonged periods, navigate uneven or slippery surfaces, and perform various movements such as bending, stretching, and lifting objects up to 50 pounds without assistance.

The Miami Marriott Biscayne Bay is committed to equal employment opportunities and fostering an inclusive work environment that values diversity and the unique backgrounds of its associates. The hotel actively promotes a welcoming atmosphere where all employees can thrive and contribute to the success of the establishment. Joining this team means becoming part of Marriott International's legacy of exceptional hospitality, where employees are empowered to be their best, grow professionally, and deliver outstanding guest experiences.

This role suits candidates with a high school diploma or equivalent, less than one year of related work experience, and no previous supervisory experience required. The position does not require any specific licenses or certifications. Prospective employees will become part of JW Marriott's luxury brand portfolio, which is known for fostering confidence, innovation, and genuine service inspired by the company founder J. Willard Marriott. The hotel prioritizes employee well-being, offering a collaborative and supportive work community focused on holistic wellness and personal development.

By joining the Miami Marriott Biscayne Bay as a Food and Beverage Service Expert, you will be positioned where you can perform your best work, fulfill your purpose, be part of an incredible global team, and continuously grow into your best self. This is more than a job; it is an opportunity to be part of a renowned hospitality leader committed to creating exceptional guest experiences every day.

Job Requirements

  • education level of high school diploma or equivalent
  • physical ability to stand, sit, walk and move safely on uneven and slippery surfaces
  • ability to lift and carry objects weighing up to 50 pounds without assistance
  • willingness to work evening shifts
  • adherence to company standards for uniform and personal appearance
  • ability to follow company guidelines and procedures
  • no specific licenses or certifications required

Job Qualifications

  • high school diploma or equivalent
  • less than one year of related work experience
  • no supervisory experience required
  • ability to perform physical tasks such as standing and walking for extended periods
  • strong communication skills
  • friendly and professional demeanor

Job Duties

  • set tables according to company standards
  • coordinate with kitchen staff to ensure timely and accurate orders
  • interact professionally with guests to provide a welcoming experience
  • serve food and beverages efficiently
  • clean and maintain work and storage areas
  • comply with company policies and safety procedures
  • assist in various physical tasks including lifting, bending, and reaching

Job Criteria

Experience

Entry Level (1-2 years)


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