Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned scratch kitchen restaurant that prides itself on delivering an exceptional dining experience to guests. Known for its commitment to quality and innovation, P.F. Chang's has established itself as a leader in the casual dining industry, offering a unique menu inspired by Asian cuisine. The restaurant chain has built a strong reputation for its flavorful dishes, impeccable customer service, and inviting atmosphere, making it a popular choice for diners seeking an upscale yet approachable dining experience.

The role of a dine-in food and beverage Server, Waitress, or Waiter at P.F. Chang's is a vital position that places team members at the heart of guest interactions. This full-time or part-time hourly role involves providing personalized service to guests, guiding them through their dining experience from the moment they arrive until they leave. Servers must not only have a thorough understanding of the restaurant’s menu but also possess the ability to anticipate guests’ needs and exceed their expectations consistently.

As a core member of the team, Servers are expected to deliver an amazing hospitality experience, ensuring that every guest feels welcomed, valued, and satisfied. The role requires attentiveness, excellent communication skills, and a passion for customer service. Servers take orders, serve food and beverages, and handle payments, all while maintaining an organized and efficient approach within the fast-paced environment of the restaurant.

Working at P.F. Chang's also means being part of a culture that promotes from within, offering team members opportunities for growth and advancement. The company recognizes the importance of flexible scheduling, paid training, and various employee benefits to support its staff. With team-oriented values and a dedication to celebrating life, family, and food, P.F. Chang's provides more than just a job — it offers a meaningful career path for those passionate about hospitality and culinary excellence.

The pay range for this position is $2.33 per hour plus tips, reflecting the role’s status within the hospitality industry where gratuities are a significant part of total compensation. The company also provides a robust benefits package, including competitive pay, flexible schedules, paid training, employee discounts, and referral programs. For qualifying employees, additional benefits such as 401(k) retirement plans, medical, dental, and vision insurance, and paid sick leave are available based on hours worked.

Overall, the Server role at P.F. Chang's is designed for individuals ready to engage with customers actively and contribute to a positive dining atmosphere. Whether pursuing full-time or part-time employment, team members at P.F. Chang's find an empowering environment with opportunities for advancement and comprehensive support, making it an attractive destination for hospitality professionals and newcomers alike.

Job Requirements

  • Previous experience is not required – we will train you
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler’s Card where applicable, or we will help you obtain
  • ability to multi-task in a fast-paced, teamwork environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler’s Card where applicable, or willing to obtain
  • ability to multi-task in a fast-paced, teamwork environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions
  • guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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