Job Overview

briefcase

Employment Type

Full-time
Part-time
moneybag

Compensation

Hourly
Exact $11.41
clock

Work Schedule

Flexible
Weekend Shifts
Night Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation
Paid parental leave

Job Description

Great Wolf Resorts is a premier family entertainment company known for its indoor water parks and resort destinations across North America. As a leader in the family hospitality industry, Great Wolf offers guests a unique blend of thrilling water attractions, engaging activities, and exceptional service in a warm, welcoming environment. The company’s dedication to creating memorable experiences extends beyond the guest visits, fostering a supportive work culture that values diversity, inclusion, and the growth of its team members. With a strong commitment to employee development and well-being, Great Wolf maintains an inclusive environment that supports flexibility and career advancement.

The Server position at Great Wolf is a vital role within the food and beverage team, responsible for delivering excellent customer service by taking orders, serving food and beverages, and managing transactions with accuracy and professionalism. This role is ideal for individuals who enjoy a fast-paced, guest-focused environment where teamwork and positive interactions are essential. Servers will have the opportunity to grow their careers with access to comprehensive training resources including Great Wolf University, a scholarship fund, and talent development programs designed to enhance skills at every level. Flexible scheduling options including full-time, part-time, and variable shifts make this position suitable for a range of lifestyles.

Great Wolf values its staff by offering an array of exclusive perks including discounted vacations, employee referral incentives, and a focus on holistic wellness supported by flexible scheduling and employee assistance programs. The company fosters a culture where uniqueness is celebrated, and diversity and inclusion are actively promoted through thoughtful programs and initiatives. As a Server, you will be the face of Great Wolf's dining services, helping guests enjoy their meals by providing helpful suggestions, ensuring special dietary needs are met, and protecting the establishment through adherence to safety and sanitation policies. Your role is crucial in creating positive dining experiences that keep guests coming back while contributing to the overall welcoming atmosphere of the resort.

The hourly pay rate for this position is $11.41, with additional compensation considerations based on education, experience, performance, and other factors. Servers at Great Wolf benefit from a competitive compensation package that may include annual bonuses, paid time off, and various employee benefits such as medical, dental, and vision insurance, along with life insurance and a 401K plan with employer match. Opportunities for professional growth and learning while earning make this an attractive position for individuals seeking a rewarding career in hospitality with a company that values their contributions and well-being. Comprehensive onboarding and ongoing training ensure you have the tools and knowledge needed to excel in your role and advance within the company.

Job Requirements

  • Some high school education or equivalent
  • basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
  • must be flexible regarding scheduling based on business demands including nights, weekends and holidays as needed
  • successful completion of criminal background check and drug screen

Job Qualifications

  • Previous server experience
  • prior experience with Point-of-Sale (POS) technology
  • proven teamwork
  • projects professional image that inspires trust and confidence
  • enthusiastic and positive energy

Job Duties

  • Helps patrons select food and beverages by presenting menu
  • offering cocktails and appetizers
  • suggesting courses
  • explaining the chef's specialties
  • identifying appropriate wines
  • answering food preparation questions and understanding customer's special needs and/or dietary restrictions
  • Transmits orders to bar and kitchen by recording patrons' choices
  • identifying patrons' special dietary needs and special requests
  • Keeps kitchen staff informed by noting timing of meal progression
  • Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
  • Responds to additional patron requirements by inquiring of needs
  • observing dining process
  • Maintains table setting by removing courses as completed
  • replenishing utensils
  • refilling water glasses
  • being alert to patron spills or other special needs
  • Obtains revenues by totaling charges
  • issuing bill
  • accepting payment
  • delivering bill and payment to host person
  • returning change or credit card and signature slip to patrons
  • Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef