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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $11.41
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation
Paid parental leave
Job Description
Great Wolf Resorts is a premier family entertainment company known for its indoor water parks and resort destinations across North America. As a leader in the family hospitality industry, Great Wolf offers guests a unique blend of thrilling water attractions, engaging activities, and exceptional service in a warm, welcoming environment. The company’s dedication to creating memorable experiences extends beyond the guest visits, fostering a supportive work culture that values diversity, inclusion, and the growth of its team members. With a strong commitment to employee development and well-being, Great Wolf maintains an inclusive environment that supports flexibility and career advancement.
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Job Requirements
- Some high school education or equivalent
- basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
- must be flexible regarding scheduling based on business demands including nights, weekends and holidays as needed
- successful completion of criminal background check and drug screen
Job Qualifications
- Previous server experience
- prior experience with Point-of-Sale (POS) technology
- proven teamwork
- projects professional image that inspires trust and confidence
- enthusiastic and positive energy
Job Duties
- Helps patrons select food and beverages by presenting menu
- offering cocktails and appetizers
- suggesting courses
- explaining the chef's specialties
- identifying appropriate wines
- answering food preparation questions and understanding customer's special needs and/or dietary restrictions
- Transmits orders to bar and kitchen by recording patrons' choices
- identifying patrons' special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
- Responds to additional patron requirements by inquiring of needs
- observing dining process
- Maintains table setting by removing courses as completed
- replenishing utensils
- refilling water glasses
- being alert to patron spills or other special needs
- Obtains revenues by totaling charges
- issuing bill
- accepting payment
- delivering bill and payment to host person
- returning change or credit card and signature slip to patrons
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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