Server

Renaissance Austin Hotel is a vibrant and contemporary hotel located at 9721 Arboretum Blvd, Austin, Texas. As part of the Marriott International family, Renaissance Hotels are known for their unique approach to travel experiences, focusing on inspiring guests to explore the local culture and neighborhood DNA. Renaissance Austin Hotel fosters an environment that encourages both guests and employees to embrace adventure, discovery, and authentic connections. This full-service hotel provides an array of amenities including comfortable guest rooms, event spaces, dining options, and recreational facilities, all designed to create memorable experiences for visitors from around the globe.

The Guest Service Expert role at Renaissance Austin Hotel is pivotal in ensuring that each dining experience is exceptional and memorable. This position is categorized under Food and Beverage & Culinary and is full-time with non-management responsibilities. The role emphasizes delivering superior service with a spirit of hospitality that goes beyond just serving food and drinks. Guest Service Experts are the face of the dining experience, responsible for assisting guests with their needs from the moment they arrive until they depart. Core duties include setting and clearing tables, accurately communicating orders to the kitchen staff, engaging warmly with guests, and maintaining clean and organized dining and service areas.

This role demands a proactive and hands-on approach to all tasks, including lifting and moving objects up to 25 pounds independently and up to 50 pounds with assistance. The environment requires standing, sitting, and walking for extended periods, sometimes on uneven or slippery surfaces, which means physical stamina and attentiveness are crucial. Moreover, the Guest Service Expert must follow all safety protocols, uphold company policies, and maintain professional appearance standards at all times. Despite being an entry-level position requiring less than one year of related work experience, it offers significant opportunities to gain invaluable skills in guest service, hospitality operations, and teamwork.

Marriott International values diversity, inclusiveness, and equality, making Renaissance Austin Hotel a welcoming workplace that celebrates the unique backgrounds and talents of its associates. The hotel is committed to providing career advancement opportunities in a supportive environment that honors the principles of non-discrimination and equal employment opportunity. Working at Renaissance Austin Hotel means becoming part of a global brand portfolio that emphasizes personal growth, community connection, and delivering extraordinary experiences to every guest. This Guest Service Expert role is ideal for individuals passionate about hospitality who wish to start or continue their career in a dynamic and supportive team environment at one of Austin's premier hotel locations.