Server

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive pay

medical benefits

Dental benefits

vision benefits

401K contribution

Paid Time Off

Paid holidays

Employee Meals

Referral Incentives

recognition programs

Holiday pay

Professional Development

work-family culture

Job Description

Discovery Land Company is a premier U.S.-based real estate developer and operator specializing in private residential club communities and luxury resorts. With a reputation for creating exclusive environments that blend natural beauty, security, and enriching experiences, Discovery Land Company manages a portfolio of world-renowned properties both domestically and internationally. The company's mission is centered on providing individuals and families with unique opportunities to learn, grow, and play amidst some of the most stunning and carefully curated settings worldwide. Situated just 25 minutes outside of Austin, Texas, Driftwood Golf & Ranch Club is one of the distinguished locations within the Discovery Land Company portfolio. Set against the backdrop of Texas Hill Country’s rolling hills, towering oak trees, scenic vineyards, and dramatic cliffs, Driftwood Golf & Ranch Club exemplifies the company's vision of rural sophistication and family-focused luxury. This private 800-acre community offers members access to expansive vineyards, a championship 18-hole golf course designed by famed architect Tom Fazio, and breathtaking natural landscapes that deliver unparalleled scenic views. The club is divided into two main areas: The Ranch, which offers a golf-centered luxurious lifestyle, and The Creek, known for its most scenic features including the vineyards. Driftwood encourages a strong sense of community and service, where employees use their talents and passion to create memorable experiences for members and guests, embodying the Discovery Land Company experience through excellent service and engagement.

The Server role at Driftwood Golf & Ranch Club is a key position within the Food and Beverage Service Department, focusing on delivering exceptional dining experiences to members and guests. This role is essential to maintaining the high standards of hospitality that members have come to expect from Driftwood and Discovery Land Company. The Server is responsible for offering attentive, courteous, and knowledgeable service throughout the dining experience, ensuring that each guest feels valued and satisfied. This includes a thorough understanding of the menu, ingredients, preparation methods, and beverage offerings, including cocktails, wine, and beer. The Server must be adept at making personalized recommendations based on guest preferences, dietary restrictions, or allergies while skillfully pairing wines with menu items.

Additionally, the Server is expected to operate point-of-sale systems accurately, maintain cleanliness and organization in work areas, adhere to food safety standards, and comply with all health, safety, and security regulations. The role requires flexibility, professionalism, and strong communication skills to effectively interact with members, guests, and team members. Servers at Driftwood are also critical in maintaining the club's atmosphere by overseeing restaurant appearance and ensuring smooth daily operations, including opening and closing procedures and inventory handling. This full-time or part-time position is ideal for individuals with previous serving experience in upscale dining environments who are passionate about hospitality and enjoy working in a fast-paced, team-oriented community. The position offers competitive pay and benefits, including medical, dental, vision coverage, and opportunities for professional growth within a supportive and family-oriented workplace culture.

Job Requirements

Flexibility and ability to pivot to new projects and desire to work in fast-paced environment
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays
Long hours may be required due to business demands
Ability to work in a team environment
Ability to stay calm and focused during the busiest of times
Ability to read, write, speak, and understand English
additional languages preferred
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds

Job Qualifications

High school diploma or equivalent
At least one (1) year of previous serving experience in a full service environment, preferably at a fast paced, high end restaurant, club, or resort
Knowledge of ServSafe, HACCP, and local food safety standards
possesses or ability to obtain State Food Safety Certificate
Robust knowledge of wines and beverage
Extraordinary attention to detail, quality, and service

Job Duties

Provide exceptional service and communication at all times with members / guests and team members
Greet all guests and members politely and promptly, proactively anticipate needs to enhance experience, demonstrate sense of urgency for responding to guest needs during all interactions
Promptly respond to all guest/member requests
Present extensive knowledge of all menu items, ingredients, preparations, and specials
make recommendations based upon preferences, special requests, or allergies
Thorough understanding of all cocktails, wine, beer, and beverages, and ability to pair wine to menu items
Enter all transactions accordingly into POS system, issue accurate checks, and close sales timely and according to policies and procedures
Be attentive to any food allergies
Prior to delivery of food, ensure all orders are complete and accurate according to individual specifications
Maintain cleanliness and organization of work areas at all times, complete daily stocking, and adhere to food safety standards
Keep the appearance of the restaurant consistent throughout the day
Ensure daily opening and closing responsibilities are completed accurately and consistent with the departments SOP
Conduct inventory of all restaurant items as requested
Report any maintenance and/or safety issues promptly to the Restaurant Manager
Maintain all equipment and be sure it is properly handled and maintained
Ensure the department complies with all government, safety, health, and security standards
Any other duties as assigned