Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
flexible scheduling
Job Description
Duffy's is a well-established restaurant known for its welcoming atmosphere and commitment to providing exceptional dining experiences. As a prominent name in the hospitality industry, Duffy's emphasizes excellent customer service and a friendly environment, making it a preferred destination for guests seeking quality food and memorable visits. The restaurant prides itself on its team-oriented culture and dedication to guest satisfaction, striving to exceed expectations with every meal served.
The role of Server at Duffy's plays a crucial part in delivering the high standards that the establishment is known for. As a Server, you will be the face of the restaurant, responsible for creating a positive and welcoming experience for every guest. This position involves attentive service through escorting guests, demonstrating menu knowledge, and ensuring all orders are accurately taken and delivered. The Server must be well-versed in the MVP program, guiding guests on its benefits while promoting menu items to enhance their dining experience and increase sales. This job requires strong communication skills, attention to detail, and the ability to remain composed and efficient during busy periods.
A key aspect of the Server's role involves interaction with guests, from seating and order taking to checking satisfaction and handling payments. This requires a blend of professionalism, friendliness, and agility to manage multiple tasks simultaneously. In addition to direct guest service, Servers contribute to the upkeep of the dining environment through cleaning duties, resetting tables, and restocking supplies, ensuring that the restaurant remains inviting at all times. Being part of the team also requires cooperation with host staff and kitchen personnel to maintain smooth operations throughout the shift.
The position demands both physical and mental stamina, as Servers are expected to stand for extended periods, perform repetitive movements, and multitask under pressure. The ability to lift up to 40 pounds and work flexible hours including nights, weekends, and holidays is essential. Integrity, dependability, and a positive attitude are valued traits that the company expects from all its team members. Overall, the role offers a dynamic and rewarding opportunity for those passionate about hospitality and delivering exceptional guest experiences.
The role of Server at Duffy's plays a crucial part in delivering the high standards that the establishment is known for. As a Server, you will be the face of the restaurant, responsible for creating a positive and welcoming experience for every guest. This position involves attentive service through escorting guests, demonstrating menu knowledge, and ensuring all orders are accurately taken and delivered. The Server must be well-versed in the MVP program, guiding guests on its benefits while promoting menu items to enhance their dining experience and increase sales. This job requires strong communication skills, attention to detail, and the ability to remain composed and efficient during busy periods.
A key aspect of the Server's role involves interaction with guests, from seating and order taking to checking satisfaction and handling payments. This requires a blend of professionalism, friendliness, and agility to manage multiple tasks simultaneously. In addition to direct guest service, Servers contribute to the upkeep of the dining environment through cleaning duties, resetting tables, and restocking supplies, ensuring that the restaurant remains inviting at all times. Being part of the team also requires cooperation with host staff and kitchen personnel to maintain smooth operations throughout the shift.
The position demands both physical and mental stamina, as Servers are expected to stand for extended periods, perform repetitive movements, and multitask under pressure. The ability to lift up to 40 pounds and work flexible hours including nights, weekends, and holidays is essential. Integrity, dependability, and a positive attitude are valued traits that the company expects from all its team members. Overall, the role offers a dynamic and rewarding opportunity for those passionate about hospitality and delivering exceptional guest experiences.
Job Requirements
- Ability to stand for long periods
- Use both hands and fingers to handle objects and tools
- Perform repetitive movements
- Walk or stand for long periods
- Visual acuity to see details nearby and at a distance
- Differentiate colors, shades, and brightness
- Understand spoken language
- Speak clearly
- Use stomach and lower back muscles for support
- Maintain steady hands and arms
- Coordinate movement of multiple limbs
- Bend, stretch, twist, or reach
- Physically active for extended periods
- Focus on one sound source and ignore others
- Hear and distinguish sounds
- Use muscles to lift, push, pull, or carry heavy objects
- Perform tasks without fatigue
- Determine distance between objects
- React quickly with hands, fingers, or feet
- Perform quick and accurate basic math operations
- Multitask and shift attention
- Lift up to 40 lbs
- Availability to work days, nights, weekends, and holidays
Job Qualifications
- Dependability
- Initiative
- Adaptability and flexibility
- Stress tolerance
- Attention to detail
- Self-control
- Integrity
- Cooperation
- Concern for others
- Social orientation
Job Duties
- Escort guests to their tables when needed
- Review MVP program with all guests
- Demonstrate strong MVP program knowledge
- Review menus and answer questions about menu items
- Upsell to improve dining experience and raise check average
- Explain how menu items are prepared and describe ingredients and cooking methods
- Write guests food orders on order pads and repeat order back
- Input guests order accurately into POS system
- Check with guests to ensure satisfaction and address any issues
- Check guests identification for alcohol consumption age compliance
- Collect payments from guests
- Remove dishes and glasses throughout guests visit and after departure
- Clean and reset tables after guests finish dining
- Assist host or hostess with answering phones, taking to-go orders, greeting, seating, and thanking guests
- Perform cleaning duties such as sweeping, mopping, vacuuming, tidying server station, trash disposal, and bathroom checks
- Roll silverware and set up food stations or dining areas for next shifts or large parties
- Stock service areas with supplies
- Fill salt and pepper shakers and wipe down table tents
- Ask guests to leave a review
- Maintain positive and professional approach with coworkers and customers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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