Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Vacation Time
Employee assistance program
competitive pay
Same Day Pay
401k plan
Employee Stock Purchase Program
35% employee discount

Job Description

Cracker Barrel is a well-established American restaurant and retail chain known for its country-themed decor, warm hospitality, and homestyle comfort food. Founded in 1969, Cracker Barrel has grown into a beloved dining destination that combines traditional Southern cuisine with a unique shopping experience featuring nostalgic gifts and collectibles. With over 70,000 team members across the United States, Cracker Barrel takes pride in creating a welcoming environment where guests can gather, relax, and enjoy delicious meals in a setting reminiscent of a Southern country store.

More than just a restaurant, Cracker Barrel is a place where community and connection come first. The company emphasizes a culture where colleagues work together to create memorable moments for guests with genuine care and attention. This approach to service fosters a family-like atmosphere where employees are valued and empowered to be their best. Cracker Barrel’s commitment to exceptional customer service and quality food has made it a trusted brand for decades.

The Server role at Cracker Barrel is an essential part of delivering the company’s signature country hospitality. Servers are more than just order takers—they are the heart of the guest experience, ensuring that every visitor feels appreciated and welcome. This position involves much more than routine tasks; it requires a genuine passion for service, attention to detail, and the ability to manage multiple priorities with a positive attitude. Servers are responsible for anticipating guest needs, making thoughtful recommendations, and creating an atmosphere that encourages repeat visits.

At Cracker Barrel, servers are rewarded with 100% of their tips, reflecting the company’s respect for their hard work and dedication. The role is ideal for individuals who enjoy interacting with people, can quickly learn new skills, and thrive in a team-oriented environment. Whether you have prior restaurant experience or are new to the industry, Cracker Barrel offers comprehensive training to help you succeed.

The position is full-time or part-time, providing flexibility to accommodate various schedules. Competitive pay is offered weekly, and employees have access to same-day pay, ensuring financial stability. Moreover, the company prioritizes employee well-being by providing health insurance eligibility from day one, vacation time, and an employee assistance program to support mental and emotional health.

Cracker Barrel encourages professional growth through its industry-leading PAR training program, available from day one, alongside opportunities for development and advancement. Employees can participate in a 401k retirement plan with company matching contributions starting at 90 days, as well as take advantage of the Employee Stock Purchase Program.

The company culture fosters a sense of belonging with robust onboarding, ongoing training, recognition programs, and engaging employee events. Perks extend beyond traditional benefits with a 35% discount on food and retail items at Cracker Barrel and exclusive offers on home, travel, and communication services.

Joining Cracker Barrel means becoming part of a team that values community, inclusivity, and shared success. The company is an equal opportunity employer, committed to diversity and inclusion in the workplace. It considers qualified applicants for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other legally protected status.

Become a part of Cracker Barrel and contribute to an environment where every moment counts—whether greeting guests, serving meals, or supporting your team behind the scenes. Cracker Barrel is more than a job; it’s a place where you can grow, thrive, and find your place in a company that truly values its people.

Job Requirements

  • Ability to work flexible hours including nights, weekends, and holidays
  • Must be at least 18 years old
  • Strong customer service orientation
  • Ability to stand and walk for extended periods
  • Ability to communicate effectively with guests and team members
  • Basic math skills for handling transactions

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or restaurant experience is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and a team-first mindset
  • Willingness to learn and adapt quickly

Job Duties

  • Greet guests warmly and provide attentive table service
  • Take and deliver accurate food and beverage orders
  • Anticipate guest needs and offer thoughtful recommendations
  • Maintain a clean and organized dining area
  • Manage multiple tables and tasks efficiently
  • Collaborate with team members to ensure smooth operations
  • Uphold Cracker Barrel’s standards of hospitality and service

Job Criteria

Experience

No experience required


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