Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $10.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program

Job Description

HMSHost is a renowned global hospitality company dedicated to delivering exceptional service within the travel and food service industry. With its extensive presence in airports, travel plazas, and other travel venues worldwide, HMSHost offers a unique platform combining the excitement of the hospitality sector with the dynamic environment of the travel industry. The company prides itself on its ability to provide not just job opportunities but fulfilling career paths that emphasize growth, development, and employee satisfaction. As a large-scale employer, HMSHost offers competitive wages, comprehensive benefits, and ample opportunities for advancement to help employees reach their most important career goals. The culture at HMSHost is centered on fostering loyalty and trust among its workforce, ensuring that team members feel valued, supported, and proud to be part of the organization.

The role of Server at HMSHost embodies more than just serving food and beverages – it represents being an ambassador for the city and creating memorable experiences for travelers. This position is ideal for individuals who enjoy fast-paced environments, engaging with a diverse clientele, and delivering the highest quality of customer service. Servers are responsible for taking accurate food and beverage orders, coordinating promptly with the kitchen to ensure timely delivery, and maintaining a clean and inviting dining area. They must be attentive to guest needs, manage transactions smoothly, and uphold company policies related to customer service and cash handling. The Server role typically reports to a Store Manager or General Manager, and is classified as a non-exempt position with an hourly wage of $10.00.

Working as a Server with HMSHost means joining a team that encourages enthusiasm, professionalism, and growth. Employees receive robust training and ongoing support to enhance their skills and advance their careers within the company. HMSHost offers a supportive work environment that values diversity and inclusion, providing equal employment opportunities and fostering a culture that respects protected characteristics without discrimination. Additionally, HMSHost recognizes the importance of work-life balance by offering generous paid time off, holiday pay, and flexible scheduling options to accommodate personal needs. Team members benefit from a comprehensive package that includes health, dental, and vision insurance, a 401(k) retirement plan with company matching contributions, tuition reimbursement, and more.

Overall, the Server position at HMSHost is a compelling opportunity for individuals seeking to grow in the hospitality industry while contributing to the positive travel experience of guests around the globe. With a vibrant company culture, competitive pay, extensive benefits, and clear career advancement pathways, HMSHost provides the ideal environment for motivated individuals to thrive and achieve their professional aspirations.

Job Requirements

  • Meet state minimum age for serving alcoholic beverages
  • be able to lift and/or move up to 20 lbs
  • be able to stand, walk, bend, and twist during work
  • frequently immerse hands in water and chemical solutions
  • demonstrate strong interpersonal skills and customer service orientation

Job Qualifications

  • At least six months of closely related serving experience
  • experience in high volume or fast casual dining environments preferred
  • ability to interact with the public and coworkers in a friendly and enthusiastic manner
  • ability to speak, read, and comprehend instructions and policies
  • ability to work efficiently in a fast-paced hospitality environment

Job Duties

  • Take food and beverage orders
  • enter orders quickly and in proper sequence
  • serve food and beverages to guests
  • coordinate with the kitchen for timely service
  • provide high-quality customer service
  • maintain table appearance by pre-bussing and checking drink levels
  • present checks and handle payments
  • follow HMSHost customer service and cash handling policies
  • keep service stations clean and well-organized

Job Criteria

Experience

Entry Level (1-2 years)


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