Server

Hanover, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Retirement plan options

Training and development programs

meal benefits

Job Description

TGI Fridays, a well-known casual dining restaurant chain, is recognized for its vibrant atmosphere, innovative drinks, and classic American cuisine. Established with a focus on creating memorable dining experiences, TGI Fridays has become a popular destination for guests looking to enjoy great food and exceptional service in a friendly environment. The Hanover location, situated at 7655 Arundel Mills Blvd, MD, is part of this renowned brand, offering the same high standards and commitment to guest satisfaction that the chain is known for across the United States.

At TGI Fridays Hanover, the role of Server is integral to delivering excellent cus... Show More

Job Requirements

High school diploma or equivalent
Previous experience in hospitality or customer service preferred
Strong communication skills
Ability to multitask in a fast-paced environment
Ability to work flexible hours including evenings, weekends, and holidays
Reliable transportation to and from work
Ability to work well in a team
Basic math skills for handling cash and POS transactions

Job Qualifications

Must be able to deliver plates and food and clear tables
Must be able to lift up to 30 lbs
Must be able to hear well amongst loud background noise
Must be dressed neatly and well groomed in company approved uniform at all times
Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately
Must be able to calmly respond to angry guests and notify a manager
Must be able to read and write notes to hearing impaired guests
Must be able to read menus to sight-impaired guests
Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
Must be able to stand and walk during entire shift
Must be able to reach, bend, stoop and wipe counters/tables

Job Duties

Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience
Looks for visual and verbal cues to identify the experience the guest wants and customize the service to meet those expectations
Promptly and accurately takes food and beverage requests from guests
Ensures expedient service of food and beverages to the guest
Frequently checks up on the guests and uses visual cues to provide silent service as appropriate
Learn TGIF menu and beverages, expertly recommends and upsells on items
ID all guests ordering alcoholic beverages who appear to be 40 years old or younger

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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