Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
Employee Discounts
flexible schedule
Health Insurance
Training and Development
meal discounts
Retirement Plan
Job Description
IHOP is a well-established American casual dining restaurant chain renowned for its wide variety of breakfast, lunch, and dinner offerings with a particular emphasis on pancakes and breakfast foods. Known for its family-friendly atmosphere and excellent customer service, IHOP operates numerous locations throughout the United States, including the branch located at 3531 Washington Blvd, Ste 316 Halethorpe, MD 21227. As part of the Dine Brands Global family, IHOP prides itself on providing guests with consistent food quality and an inviting dining experience. The company fosters a collaborative and energetic work environment where employees are motivated by teamwork and a shared commitment to customer satisfaction.
The server role at IHOP is a customer-facing position critical to maintaining the high standards the brand is known for. Servers are responsible for greeting customers warmly, taking orders accurately, and delivering food and beverages promptly to ensure an exceptional dining experience. They play an essential role in representing the restaurant's values by being friendly, dependable, and attentive to guests' needs. This position requires standing for extended periods, specifically up to 8 hours per shift, and the physical capability to lift or move items weighing up to 25 pounds. Servers must also have full mobility of their hands and arms as many tasks involve repetitive motions such as carrying trays and handling food and drink orders.
Additionally, IHOP servers must be able to perform tasks assigned by supervisors that are necessary for the smooth operation of the restaurant. Adherence to company policies and government regulations is mandatory, ensuring a safe and positive environment for both customers and staff. While customer service remains the primary focus, servers also contribute to maintaining restaurant cleanliness, restocking supplies, and assisting team members as needed. This dynamic role provides the opportunity to develop strong interpersonal skills, gain experience in the hospitality industry, and work in a fast-paced yet supportive setting. Whether you are new to the foodservice sector or an experienced professional, the server position at IHOP offers rewarding challenges and the satisfaction of enhancing guests' dining experiences.
The server role at IHOP is a customer-facing position critical to maintaining the high standards the brand is known for. Servers are responsible for greeting customers warmly, taking orders accurately, and delivering food and beverages promptly to ensure an exceptional dining experience. They play an essential role in representing the restaurant's values by being friendly, dependable, and attentive to guests' needs. This position requires standing for extended periods, specifically up to 8 hours per shift, and the physical capability to lift or move items weighing up to 25 pounds. Servers must also have full mobility of their hands and arms as many tasks involve repetitive motions such as carrying trays and handling food and drink orders.
Additionally, IHOP servers must be able to perform tasks assigned by supervisors that are necessary for the smooth operation of the restaurant. Adherence to company policies and government regulations is mandatory, ensuring a safe and positive environment for both customers and staff. While customer service remains the primary focus, servers also contribute to maintaining restaurant cleanliness, restocking supplies, and assisting team members as needed. This dynamic role provides the opportunity to develop strong interpersonal skills, gain experience in the hospitality industry, and work in a fast-paced yet supportive setting. Whether you are new to the foodservice sector or an experienced professional, the server position at IHOP offers rewarding challenges and the satisfaction of enhancing guests' dining experiences.
Job Requirements
- Must be able to stand for up to 8 hours
- Ability to lift and/or move up to 25 pounds
- Full mobility of hands and arms
- Must be dependable and punctual
- Ability to perform repetitive tasks
- High school diploma or equivalent preferred
- Must follow all company and governmental policies
Job Qualifications
- Prior experience in a customer service or food service role preferred
- Ability to communicate clearly and effectively
- Strong interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic math skills for handling transactions
- Ability to work well within a team
- Attention to detail
Job Duties
- Greet customers and provide friendly service
- Take accurate food and beverage orders
- Serve food and drinks promptly and courteously
- Stand for up to 8 hours during shifts
- Lift and move items weighing up to 25 pounds
- Follow governmental and company policies
- Perform additional restaurant operation duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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