Server

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $2.13

Work Schedule

Flexible

Benefits

employee discount

Paid Time Off

flexible schedule

Training opportunities

Positive work environment

meal discounts

uniform provided

Job Description

Shrimp Basket is a well-established casual dining restaurant chain known for its fresh and flavorful seafood offerings, particularly specializing in shrimp dishes. With a strong commitment to quality and customer satisfaction, Shrimp Basket provides a welcoming and vibrant atmosphere for guests to enjoy a memorable dining experience. The restaurant prides itself on maintaining high standards of food preparation, beverage service, and hospitality. Employing a team of dedicated staff, Shrimp Basket ensures that each customer receives attentive and professional service from the moment they enter to the time they leave.

The role of a Server at Shrimp Basket is central to delivering an exceptional guest experience. This position involves selling and serving Shrimp Basket food and drinks in a professional and efficient manner. Servers maintain comprehensive knowledge of the menu, including current items and limited-time offers, to provide informed recommendations to customers. Their responsibilities include taking and preparing orders for alcoholic and non-alcoholic beverages, handling payments, and ensuring customer satisfaction throughout the dining experience. The server also performs various side-work duties that support restaurant operations, from preparing restaurant areas for opening and closing to maintaining cleanliness. Candidates must be able to pass the Responsible Vendor Service of Alcohol test with a high score and adhere strictly to all company policies and procedures.

This is a fast-paced role that requires strong multitasking abilities, excellent communication skills, and a positive attitude. Servers at Shrimp Basket engage directly with customers, management, and fellow employees to create a friendly and dynamic work environment. The employer utilizes a tip credit wage structure, which means wages are supplemented with tips earned by servers during their shifts. The position demands wearing a neat and clean uniform, maintaining proper grooming and personal hygiene, and punctuality. Overall, this role offers an excellent opportunity for individuals interested in a customer-facing job in the hospitality industry, with a focus on seafood dining and beverage service.

Job Requirements

Customer focus/attentiveness
Ethical conduct
Initiative
Thoroughness
Must be of legal age according to state regulations to serve alcohol
Basic mathematical, reading and writing skills
Must be able to make change
Basic computer skills
Multi-task oriented
Knowledge of workplace safety procedures
Must be able to suggestively sell food and beverage items
Good command of the English language both oral and written
Ability to communicate with management, employees and customers including asking for clarification
Must report to work when scheduled and on time with a positive attitude
Ability to work varied hours and days including holidays
Able to complete ServSafe Food Handler and Responsible Vendor training

Job Qualifications

State applicable health and/or alcohol compliance card
Must be of legal age according to state regulations to serve alcohol

Job Duties

Maintains complete knowledge of Shrimp Basket food and beverage preparation, menu and LTO's
Takes orders for alcoholic (age 21 and over) and non-alcoholic beverages and food items
Prepares orders for alcoholic (age 21 and over) and non-alcoholic beverages
Able to use a computer to ring orders into a POS
Suggestively sells and serves food and drinks to three to five tables as determined by management
Refills drinks as needed by customers
Accepts different types of payment and makes change
Interacts with customers, management and co-workers in a friendly and fast manner
Maintains specific side-work such as getting ice, filling cracker baskets, sleeving silverware, making and portioning sauces, cutting lemons, sweeping and mopping after closing, setting up and breaking down tables and bar and server stations
Clears and resets tables
Must be able to pass Responsible Vendor Service of Alcohol test with a score of 90 percent or better
Checks identification of guests to ensure legal age for alcohol consumption and refuses service politely if necessary
Treats customers to ensure their complete satisfaction and strives to exceed customer expectations
Reports to work on time in a neat and clean uniform and maintains personal grooming
Maintains adherence to all company policies and procedures
Performs other duties as directed by management
Reports to required meetings