
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $9.13
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training
Referral program
Job Description
HMSHost is a renowned global hospitality company dedicated to delivering exceptional service experiences. With a vast network of restaurants and food and beverage services located primarily in airports and travel venues worldwide, HMSHost prides itself on its commitment to quality, customer satisfaction, and employee development. As part of a large organization, HMSHost offers extensive resources, training programs, and opportunities for career advancement designed to support employee growth and success.
Known for its company culture that emphasizes earning the trust and loyalty of its employees, HMSHost fosters a work environment where team members feel valued, welcomed, and empowered. The company not only strives to meet but exceed customer expectations, ensuring that every traveler served feels comfortable and well cared for during their journey. This focus on both guest and employee satisfaction positions HMSHost as a leader in the hospitality and food service industry.
The Server position at HMSHost presents an exciting opportunity for individuals passionate about hospitality and exceptional customer service. This role is centered on directly engaging with guests by taking and delivering food and beverage orders efficiently, coordinating with kitchen staff to maintain timely service, and ensuring that guests have a high-quality dining experience at all times. The Server is a key frontline ambassador for the company, contributing to the guest experience by maintaining clean and well-prepared service areas, anticipating guest needs, and responding promptly to any inquiries or requests.
This is a non-exempt, hourly role starting at $9.13 per hour. Servers typically report to store or general managers and operate within busy, fast-paced restaurant environments, often at high-volume venues such as airports or fast casual dining locations. The job requires excellent communication skills, a friendly and enthusiastic demeanor, and the physical ability to navigate the demands of the role, including standing for long periods, carrying trays and supplies, and maintaining a neat appearance.
HMSHost supports its employees with comprehensive benefits including health, dental, and vision insurance, paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company matching, company-paid life insurance, tuition reimbursement, employee assistance programs, and extensive training and career growth opportunities. Additionally, the company offers referral bonuses as a way to build its team of hospitality professionals.
Choosing to work at HMSHost means joining a diverse, inclusive, and supportive workplace that values equal employment opportunity and prohibits any form of discrimination or harassment. As a Server, you will represent not only HMSHost but also the vibrant city and community in which you work, playing a vital role in helping travelers feel welcomed and cared for during their journeys. This position offers a rewarding career path in hospitality with both personal and professional growth potential within a global leader in travel dining services.
Known for its company culture that emphasizes earning the trust and loyalty of its employees, HMSHost fosters a work environment where team members feel valued, welcomed, and empowered. The company not only strives to meet but exceed customer expectations, ensuring that every traveler served feels comfortable and well cared for during their journey. This focus on both guest and employee satisfaction positions HMSHost as a leader in the hospitality and food service industry.
The Server position at HMSHost presents an exciting opportunity for individuals passionate about hospitality and exceptional customer service. This role is centered on directly engaging with guests by taking and delivering food and beverage orders efficiently, coordinating with kitchen staff to maintain timely service, and ensuring that guests have a high-quality dining experience at all times. The Server is a key frontline ambassador for the company, contributing to the guest experience by maintaining clean and well-prepared service areas, anticipating guest needs, and responding promptly to any inquiries or requests.
This is a non-exempt, hourly role starting at $9.13 per hour. Servers typically report to store or general managers and operate within busy, fast-paced restaurant environments, often at high-volume venues such as airports or fast casual dining locations. The job requires excellent communication skills, a friendly and enthusiastic demeanor, and the physical ability to navigate the demands of the role, including standing for long periods, carrying trays and supplies, and maintaining a neat appearance.
HMSHost supports its employees with comprehensive benefits including health, dental, and vision insurance, paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company matching, company-paid life insurance, tuition reimbursement, employee assistance programs, and extensive training and career growth opportunities. Additionally, the company offers referral bonuses as a way to build its team of hospitality professionals.
Choosing to work at HMSHost means joining a diverse, inclusive, and supportive workplace that values equal employment opportunity and prohibits any form of discrimination or harassment. As a Server, you will represent not only HMSHost but also the vibrant city and community in which you work, playing a vital role in helping travelers feel welcomed and cared for during their journeys. This position offers a rewarding career path in hospitality with both personal and professional growth potential within a global leader in travel dining services.
Job Requirements
- Must meet state minimum age for serving alcoholic beverages
- at least 6 months of closely related serving experience
- ability to lift and/or move up to 20 lbs
- ability to walk, bend, twist, and stand to perform normal job functions
- ability to speak, read and comprehend instructions, short correspondence and policy documents
- ability to converse comfortably with customers
- frequently immerses hands in water and water diluted with chemical solutions
Job Qualifications
- Minimum 6 months of closely related serving experience
- work experience in high volume or fast casual dining restaurant environment preferred
- ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- ability to speak, read and comprehend instructions, short correspondence and policy documents
- ability to converse comfortably with customers
Job Duties
- Takes food and beverage orders
- places the orders
- delivers orders
- checks back after delivery of food to ensure guest satisfaction
- observes guests to respond to any additional needs
- maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins
- presents check for payment and provides change as needed
- follows HMSHost customer service, adult beverage and cash handling policies and procedures
- keeps station clean, sets up and takes down station tables appropriately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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