Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Discount on food and retail items
recognition programs

Job Description

Cracker Barrel Old Country Store is a renowned American chain that uniquely combines the warmth of a traditional country store with the comfort of a family-style restaurant. Established in 1969, Cracker Barrel has steadily grown to become a beloved destination for delicious homestyle meals, abundant servings, and a welcoming atmosphere that encourages guests to feel at home. With over 70,000 team members nationwide, Cracker Barrel is rooted deeply in American heritage and hospitality, consistently offering more than just a meal by creating a place of togetherness, joy, and memorable moments for guests from all walks of life.

At Cracker Barrel, the company culture revolves around genuine hospitality — a commitment to making every visit special. Each location combines a unique blend of delicious food, country charm, and retail items that evoke a feeling of nostalgia, comfort, and discovery. Whether it’s a warm breakfast, classic southern favorites, or unique gifts found in the country store, Cracker Barrel’s brand promises a rich experience grounded in kindness and community spirit.

The Server role at Cracker Barrel is essential to delivering on this promise of hospitality. Servers are the frontline ambassadors who ensure each guest experience feels personal and valued. The role requires a keen attention to detail, a warm and friendly disposition, and the ability to juggle multiple tasks efficiently to make every guest feel attended to. This position is perfect for those who enjoy interacting with people, creating positive experiences through thoughtful service, and working as part of a supportive team.

Servers at Cracker Barrel take pride in their ability to anticipate guests' needs—from the small touches like bringing an extra lemon for iced tea, checking in about their day, to knowing the perfect timing for clearing plates. This dedication to service excellence enhances the overall dining atmosphere and fosters repeat visits. Plus, the role offers the advantage of 100 percent tipped earnings without tip sharing, ensuring servers keep all they earn.

Experience is not mandatory; Cracker Barrel values enthusiasm, a positive attitude, and a quick learner with a team-first mindset. Comprehensive training programs, including the renowned PAR training, help new employees develop their skills from day one, supporting growth and career advancement within the company.

In addition to competitive pay with weekly and same-day pay options, servers enjoy a range of benefits designed to support their well-being and career progression. These include health insurance eligibility from day one, vacation time, an employee assistance program, 401k plans with company matching, and exclusive employee discounts on food and retail items. Cracker Barrel fosters a culture of belonging, offering onboarding, training, development opportunities, recognition programs, and employee events that create a supportive and engaging work environment.

This role is ideal for individuals seeking a dynamic, people-centered work environment where their efforts directly impact guest satisfaction and where they can grow professionally with the backing of a trusted and established company. Cracker Barrel is committed to equal opportunity employment practices and encourages applicants from diverse backgrounds to apply and become part of their vibrant team dedicated to serving more than just a meal—serving moments that matter.

Job Requirements

  • Minimum age of 18 years
  • Ability to stand and walk for extended periods
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Must be able to communicate effectively in English
  • Willingness to learn and follow company policies and procedures
  • Ability to work well with others
  • Physical stamina to perform duties

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is a plus but not required
  • Ability to learn and adapt quickly
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks simultaneously
  • Positive attitude and team-oriented mindset
  • Basic math skills for handling transactions

Job Duties

  • Greet guests warmly and provide attentive service
  • Take and deliver accurate food and beverage orders promptly
  • Ensure guest satisfaction by addressing requests and concerns
  • Maintain cleanliness and organization of dining areas
  • Collaborate with kitchen staff to ensure timely food delivery
  • Handle multiple tasks efficiently during busy periods
  • Process guest payments accurately

Job Criteria

Experience

No experience required


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