Server

W Austin is a dynamic, contemporary hotel located in the heart of downtown Austin, Texas, known for its vibrant atmosphere, innovative design, and exceptional hospitality experiences. Part of the global W Hotels brand under Marriott International, this luxury hotel caters to sophisticated travelers seeking both comfort and excitement in one of the most culturally rich and lively cities in the United States. From live music and local culinary delights to chic nightlife, W Austin offers a unique blend of modern luxury and local flavor. The establishment thrives on delivering memorable guest experiences through attentive service, stylish environments, and a commitment to quality standards. Situated at 200 Lavaca St, the hotel is a landmark destination for visitors ranging from business professionals to vacationers eager to explore Austin’s vibrant scene.

The part-time Guest Service Expert position at W Austin is a critical role focused on enhancing the overall guest experience in the hotel's food and beverage outlet, Serenade. This non-management position is ideal for individuals who excel in fast-paced environments and are passionate about customer service. The Guest Service Expert directly impacts guest satisfaction by assisting with various tasks such as setting tables, communicating effectively with kitchen staff, serving guests, and maintaining cleanliness of work areas and supplies. This role demands a proactive, hands-on approach that prioritizes safety, professionalism, and quality at every interaction. Candidates filling this position should be prepared to be on their feet for extended periods, navigate potentially slippery surfaces, and handle physical tasks involving lifting and moving items of up to 50 pounds with assistance. This position requires the ability to read and verify menu information to assist guests accurately and efficiently. W Austin values Guest Service Experts who uphold company policies, maintain high standards in appearance and communication, and contribute positively to the team environment. The position offers pay at the hourly rate of $7.25 and operates on an evening shift schedule preferred, providing a flexible opportunity for those seeking part-time employment within a renowned hospitality setting. This role offers employees an opportunity to grow their skills, interact with a diverse clientele, and be part of a hospitality team dedicated to creating memorable dining experiences for guests. The unique culture at W Austin fosters creativity, inclusivity, and a passion for excellence that makes this role more than just a job but a valued part of a hospitality legacy.