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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.69
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Employee assistance program
Job Description
Sheraton Hotels & Resorts, part of the Marriott International family, is a globally recognized hospitality brand with a rich legacy dating back to 1937. As a cornerstone in more than 400 communities worldwide, Sheraton is known for creating welcoming environments where guests can connect, relax, and enjoy exceptional service. The brand is deeply committed to providing a sense of belonging and fostering inclusive experiences for both its guests and associates. Sheraton values the unique backgrounds, talents, and experiences of its team members and strives to cultivate a culture where diversity is celebrated and equal opportunity is ensured for everyone, regardless... Show More
Job Requirements
- Education equivalent to high school diploma or G.E.D.
- Minimum 1 year of related work experience
- Ability to lift and carry up to 25 pounds unassisted
- Ability to stand and walk for extended periods
- Good communication skills
- Ability to maintain professional appearance
- Willingness to follow company safety policies
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of food and beverage service standards
- Ability to operate point-of-sale systems
- Team player with a positive attitude
Job Duties
- Serve food courses and alcoholic beverages to guests
- Set tables according to type of event and service standards
- Answer questions on menu selections
- Communicate with the kitchen regarding menu questions, length of wait, re-cook orders, and product availability
- Record transactions in MICROS system at time of order
- Check in with guests to ensure satisfaction with each food course and/or beverages
- Maintain cleanliness of work areas, china, and glassware
- Complete closing duties including restocking items and turning off lights
- Present physical and accurate checks to guests and process payments
- Follow all company safety and security policies
- Welcome and acknowledge guests according to company standards
- Assist individuals with disabilities
- Develop positive working relationships and support team goals
- Maintain professional appearance and confidentiality
- Stand, sit, or walk for entire work shift
- Move, lift, carry, push, pull objects weighing up to 25 pounds unassisted and over 50 pounds with assistance
- Perform other reasonable job duties as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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