Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

weekly pay
Competitive wages
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
voluntary benefits
401(k) retirement plan
Anniversary pay
discounted shift meals
employee dining discount
Career development opportunities

Job Description

Red Lobster is a renowned family-owned restaurant chain with a rich history spanning over fifty years. The company has grown from a single establishment into a network of over 500 restaurants, all maintaining the core founding passion of connecting people to seafood and the coastal dining experience. Red Lobster is not just a place to eat; it is a community hub where new friends become familiar faces, and guests can enjoy memorable meals and moments. The company prioritizes a welcoming atmosphere and exceptional service, underscoring its commitment to being a favorite dining destination for families and seafood lovers alike.

Working at Red Lobster offers numerous benefits aimed at supporting employees' professional growth and personal well-being. The company provides weekly pay and competitive wages along with flexible scheduling to accommodate diverse lifestyles. Employees have access to affordable medical, dental, and vision plans starting at less than $10 per week, alongside life insurance, short-term disability, and various voluntary benefits. There is also a 401(k) retirement savings plan with a company match after one year of service and anniversary pay for eligible team members. Staff enjoy discounted shift meals and a 25% discount when dining as guests. Importantly, Red Lobster emphasizes career development by providing training and opportunities for advancement, fostering a culture where employees can grow within the company.

The Server role at Red Lobster is instrumental in delivering exceptional dining experiences to guests. Servers are the friendly faces who welcome diners, ensuring every guest feels valued from the moment they are seated. This position involves suggestively selling drinks, appetizers, and desserts to enhance the dining experience and boost sales. Accuracy in taking and inputting food and drink orders using the POS system is essential to operational efficiency. Servers are responsible for timely delivery of food orders, consistent check-ins to refill beverages and clear tables, and presenting the check while thanking guests and inviting them to return. Additionally, Servers must strictly adhere to all food safety standards to maintain the highest quality and safety for all patrons.

Physical demands of the role require candidates to be capable of bending, reaching, stooping, and safely lifting up to 30 pounds. The job also demands the ability to stand and move throughout the restaurant for shifts ranging from 8 to 12 hours. Being a team player with strong attention to detail and multi-tasking skills is critical for success in this fast-paced environment. Red Lobster is committed to accommodating individuals with disabilities to perform their essential job functions without barriers.

Overall, joining Red Lobster means becoming part of a dynamic and growing team dedicated to excellent service, community, and career development. With ambitious plans for the future, this is an exciting opportunity to build a rewarding career with a company that values and invests in its people. Red Lobster proudly maintains a policy of equal employment opportunity, welcoming applicants from diverse backgrounds and ensuring an inclusive workplace free from discrimination based on age, race, color, religion, sex, national origin, sexual orientation, gender identity or expression, disability, or veteran status.

Job Requirements

  • Must meet the minimum age requirement and be authorized to work in the country you are applying
  • ability to bend, reach, stoop and lift up to 30 pounds safely
  • ability to move about the restaurant and remain standing for an 8 to 12 hour shift
  • team player with attention to detail and ability to multi-task

Job Qualifications

  • High school diploma or equivalent preferred
  • prior experience in food service or customer service is a plus
  • excellent communication and interpersonal skills
  • ability to work effectively in a fast-paced team environment
  • strong attention to detail and customer-focused attitude

Job Duties

  • Welcoming guests and greeting every guest with a smile when they are seated
  • suggestively selling drinks, appetizers, and desserts
  • accurately taking food and drink orders and entering orders into the POS system properly
  • picking up and delivering food orders in a timely manner
  • checking back with guests throughout the experience to provide refills as needed and clearing any items from the table
  • delivering and settling the check in a timely manner, thanking guests and inviting them to return
  • following all food safety standards

Job Criteria

Experience

Entry Level (1-2 years)


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