Server

Polly's Family Restaurant is a well-established dining establishment known for its commitment to delivering fresh, friendly service and exceeding customer expectations. As a part of the Polly's Family Brand, the restaurant prides itself on its culture of quality and customer satisfaction, consistently aiming to provide extraordinary value to both its team members and guests. Polly's focuses on fostering an environment where every team member is encouraged to deliver the highest standards of service while embodying the brand's core values and culture. The restaurant maintains a dynamic and supportive workplace that embraces flexibility and teamwork, thereby ensuring a positive experience for employees and customers alike.

The role at Polly's is centered around a unique blend of customer service and operational excellence. This position involves interacting directly with guests, taking their meal and drink orders accurately, and ensuring an enjoyable dining experience that meets the brand’s standards. The successful candidate will be familiar with using the Aloha Point of Sale System, possess strong menu knowledge, and be capable of guiding guests through their menu choices. This role demands a professional attitude, attention to detail, and the ability to work efficiently and respectfully within a team under varying conditions including different shifts and busy periods. Responsibilities also include maintaining food safety standards, following cash handling policies, and performing side work and cleaning duties to uphold the cleanliness and safety of the service area.

Key to this position is the commitment to ‘‘Do Whatever It Takes’’ (D.W.I.T.) to enhance every guest interaction and maintain Polly's reputation for excellence. Team members are expected to consistently achieve high mystery shopper scores and exhibit accountability in all their duties. Flexibility is a vital aspect of this job, with requirements to work various shifts including days, nights, weekends, and holidays. Successful candidates will also be required to promote Polly’s culture, values, and standards while contributing to a safe and positive workplace. This role offers an excellent opportunity for individuals passionate about food service and hospitality who want to join a reputable company dedicated to ‘‘Being the BEST’’ every day.