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Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
Duffy's is a well-established restaurant committed to delivering exceptional dining experiences through outstanding customer service and a welcoming atmosphere. Renowned for their dedication to quality and guest satisfaction, Duffy's prides itself on being more than just a place to eat; it is a community-focused establishment where guests can relax, enjoy delicious meals, and create lasting memories. The restaurant environment is vibrant and fast-paced, catering to diverse clientele ranging from families to business professionals. As a key member of Duffy's team, each staff member plays an essential role in sustaining the restaurant's reputation for excellence and friendliness.
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Job Requirements
- Stand for long periods
- use both hands and all fingers to handle and move objects
- repeat the same movements
- walk or stand for long periods
- see details of objects both near and far
- distinguish between colors, shades, and brightness
- understand and speak clearly
- use core muscles to support the body
- keep hand and arm steady
- move two or more limbs together
- bend, stretch, twist, or reach
- be physically active for long periods
- focus and ignore distractions
- hear and differentiate sounds
- lift, push, pull, or carry heavy objects
- sustain muscle use without fatigue
- determine distance between objects
- coordinate body movements
- react quickly using hands, fingers, or feet
- perform basic math quickly and accurately
- multitask different work activities
- lift heavy weights up to 40 lbs
- be available to work days, nights, weekends, and holidays
Job Qualifications
- Dependability and reliability
- initiative to take on responsibilities and challenges
- adaptability and flexibility to change
- stress tolerance and ability to handle high-stress situations calmly
- attention to detail
- self-control and maintaining composure
- integrity and honesty
- cooperation and pleasant demeanor with colleagues
- concern for others and sensitivity to their needs
- social orientation and ability to work well with others
Job Duties
- Escort guests to their tables when needed
- review MVP program with all guests
- demonstrate strong MVP program knowledge
- review menus to guests and answer questions about menu items
- upsell to improve dining experience and raise check average
- explain how various menu items are prepared, describing ingredients and cooking methods
- write guests food orders on order pads and repeat the order back to the guest
- input guests order accurately into POS system
- check with guests to ensure satisfaction and correct any problems
- check guests identification for age requirements for alcoholic beverages
- collect payments from guests
- remove dishes and glasses from tables and take them to kitchen for cleaning
- clean and reset tables after guests have finished dining
- assist host or hostess by answering phones, taking to-go orders, greeting, seating, and thanking guests
- perform cleaning duties such as sweeping, mopping floors, vacuuming carpet, tidying server station, taking out trash, and cleaning bathroom
- roll silverware, set up food stations, or prepare dining areas for next shift or large parties
- stock service areas with supplies such as coffee, tea, beverages, napkins, side plates
- fill salt and pepper shakers and wipe down table tents
- ask guests to leave a review
- maintain a positive and professional approach to coworkers and customers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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