Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
35% employee discount
Onboarding and training opportunities
recognition programs
Employee events

Job Description

Cracker Barrel is a well-established American restaurant and retail chain that has been serving delicious food and offering a warm, welcoming atmosphere since 1969. Known for its country hospitality and unique blend of restaurant and retail offerings, Cracker Barrel has become a beloved gathering place for families, friends, and communities across the United States. With more than 70,000 team members nationwide, the company prides itself on creating an environment where employees and guests alike can feel at home and enjoy meaningful interactions. The company's mission goes beyond simply serving meals; it focuses on hospitality, connection, and creating memorable moments both big and small for every visitor. Cracker Barrel’s dedication to its guests and employees is seen in its commitment to fostering a culture of inclusion, growth, and teamwork.

The Server role at Cracker Barrel is an integral part of this exceptional guest experience. Servers are the frontline ambassadors of the brand, responsible for delivering the warm, country-style hospitality that guests expect. More than just taking orders or serving food, servers at Cracker Barrel create a welcoming environment by attending to the small but important details—like remembering guest preferences, engaging in genuine conversations, and ensuring each guest feels appreciated. This position is ideal for individuals who thrive in a team-oriented setting, enjoy multi-tasking, learn quickly, and bring a positive attitude to their work. The role requires balancing efficiency with empathy, ensuring that guests leave with a memorable experience that encourages repeat visits.

This opportunity does not require prior restaurant experience, as Cracker Barrel provides comprehensive training through its industry-leading PAR training program, ensuring every team member is well-prepared to succeed. Servers benefit from competitive pay, with the added advantage of keeping 100% of their tips, setting Cracker Barrel apart within the hospitality industry. Employment is available for both full-time and part-time schedules, making it a flexible career option for many. The company also places a strong emphasis on employee well-being and development. Eligibility for health insurance begins on the very first day of employment, alongside a suite of additional benefits, including vacation time, an employee assistance program, a 401k plan with company matching, and an employee stock purchase program. These comprehensive benefits underline Cracker Barrel’s commitment to supporting the long-term success and health of its people.

Joining Cracker Barrel means becoming part of a culture built on mutual support, recognition, and growth. Employees participate in onboarding and continual training programs designed to help them thrive personally and professionally in a welcoming and inclusive environment. Cracker Barrel also offers unique perks like a 35% discount on food and retail items and exclusive offers on home, travel, and cell phone services. The company is an equal opportunity employer, valuing diversity in its workforce and ensuring that all applicants receive fair consideration in its hiring process. Serving with Cracker Barrel is more than just a job—it’s about making people feel at home and being part of a team that truly cares about hospitality, customers, and each other.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand for extended periods
  • Excellent communication skills
  • Ability to work flexible hours including weekends and holidays
  • Must be able to learn quickly
  • Positive attitude and team-oriented mindset

Job Qualifications

  • High school diploma or equivalent
  • Strong interpersonal and communication skills
  • Ability to multitask in a fast-paced environment
  • Positive attitude and team-first mindset
  • Quick learner with attention to detail
  • Previous customer service experience preferred but not required

Job Duties

  • Greet guests with warmth and hospitality
  • Take accurate food and beverage orders
  • Ensure timely delivery of orders to guests
  • Maintain cleanliness and organization of dining areas
  • Respond promptly to guest needs and requests
  • Handle guest payments accurately
  • Work collaboratively with kitchen and management staff

Job Criteria

Experience

No experience required


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