Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
growth and development opportunities
401k plan with company match

Job Description

Cracker Barrel is a renowned American restaurant and retail chain that has been serving guests since 1969. Known for its Southern country theme and warm hospitality, Cracker Barrel offers a unique and welcoming environment where guests can enjoy delicious homemade meals, browse through a variety of distinctive gifts and home decor items, and relax in a friendly setting. With over 70,000 team members nationwide, Cracker Barrel prides itself on its strong community values, dedication to outstanding customer service, and creating a workplace where everyone feels like part of the family. The company stands out for its commitment to providing more than just a meal to its customers – it offers an experience filled with genuine care and attention to detail, wrapped in the charm of country hospitality. Cracker Barrel is an equal opportunity employer that values diversity and inclusion, ensuring that all qualified applicants receive fair consideration for employment opportunities without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected classification by law.

The role of a Server at Cracker Barrel is central to the company’s mission of delivering an exceptional dining experience. As a Server, you will be the face of hospitality, responsible for creating memorable moments for every guest who walks through the door. This position invites individuals who thrive in a fast-paced, team-oriented environment and take pride in fostering positive interactions. Servers are tasked with more than just taking orders and serving food; they establish a connection with guests by paying attention to small details like offering an extra lemon for iced tea or asking about their day, demonstrating genuine care and appreciation. Notably, Cracker Barrel practices a 100 percent tip-keeping policy, meaning servers receive all their tips without having to share, which emphasizes rewarding individual effort and dedication.

No prior restaurant experience is necessary for this position, as Cracker Barrel provides comprehensive training through its industry-leading PAR (Prepare and Respond) training program starting from day one. This program equips new team members with the knowledge and skills to succeed in their role while promoting personal and professional growth. The company offers flexible scheduling and supports employees’ growth through development opportunities and a culture that fosters belonging and recognition. Servers will manage multiple tasks with a positive attitude, contribute to a team-first environment, and learn quickly to meet the demands of the restaurant floor.

This full-time or part-time employment opportunity comes with competitive weekly pay, same-day pay access, and a range of benefits that prioritize employee well-being and career advancement. Health insurance is available from the first day of employment for both full-time and part-time staff, alongside vacation time and an Employee Assistance Program (EAP). Employees can also take advantage of a 401k plan with company matching contributions after 90 days, an Employee Stock Purchase Program, and exclusive discounts of 35 percent on Cracker Barrel food and retail items. Additional perks include unique discounts on home, travel, and cell phones, enriching the overall employee experience.

Joining Cracker Barrel means becoming part of a culture that values hard work, hospitality, and teamwork. It’s a place where your contributions matter and where you can grow professionally while making genuine connections with guests and colleagues alike. If you enjoy creating a great guest experience, possess a positive attitude, and are eager to learn in a supportive environment, this role offers a fulfilling career path with a company that truly appreciates every moment and every team member.

Job Requirements

  • ability to work flexible hours including evenings and weekends
  • must be able to stand and walk for extended periods
  • basic math skills for handling transactions
  • no prior restaurant experience required
  • must be at least 18 years old
  • legal eligibility to work in the United States

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication skills
  • ability to multitask and work in a fast-paced environment
  • strong interpersonal skills
  • positive attitude and team-first mindset
  • willingness to learn and adapt
  • previous customer service experience is a plus but not required

Job Duties

  • greet and seat guests
  • take food and beverage orders accurately
  • deliver orders promptly
  • ensure guest satisfaction by checking in during meals
  • maintain cleanliness and organization of dining area
  • handle guest requests and resolve complaints
  • collaborate with team members to provide excellent service

Job Criteria

Experience

No experience required


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