Server

Auburn, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $17.13

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Free games

flexible schedule

Paid Time Off

Job Description

Dave & Buster's is a renowned entertainment and dining establishment that combines the excitement of arcade games with a full-service restaurant and bar. Known for providing an energetic and fun atmosphere for guests, Dave & Buster's has established itself as a premier destination for social gatherings, celebrations, and casual dining experiences. With locations across the United States and a reputation for delivering exceptional service, Dave & Buster's offers a unique combination of food, drinks, and games that appeals to individuals and families alike. The company prides itself on creating memorable experiences that keep guests coming back for more. As a well-established brand in the entertainment and hospitality industry, Dave & Buster's emphasizes a team-oriented work environment where employees are valued and encouraged to contribute to the upbeat atmosphere. They offer flexible scheduling options, making it an excellent choice for those balancing school or other jobs, and provide an attractive benefits package including medical, dental, vision insurance, 401(k) plans, and complimentary gaming opportunities.

The role of a Team Member at Dave & Buster's is vital in ensuring that each guest receives outstanding, fast, and friendly service. This position requires a dynamic individual who thrives in fast-paced environments and enjoys interacting with a diverse range of customers. The key responsibility is to deliver an unparalleled guest experience by combining excellent food and beverage service with the engaging gaming environment that Dave & Buster's is famous for. Team Members must be attentive to guest needs, maintain cleanliness and organization, and follow company policies rigorously. Duties include taking and accurately entering food and drink orders, handling financial transactions responsibly, and maintaining the highest standards of sanitation and safety. Employees must also be skilled in operating the Micros POS system, managing cash and credit transactions, and ensuring compliance with alcohol awareness policies. The role demands strong communication skills, both with guests and other team members, to foster a cooperative and positive workplace atmosphere. Team Members must be proactive in promoting sales through participation in contests and incentives, supporting the brand's growth. They are expected to maintain a neat, professional appearance and be at least 18 years of age. This position offers a wage starting at $17.13 per hour, along with substantial benefits that make it a rewarding career opportunity in the hospitality industry.

Job Requirements

Must be at least 18 years of age
ability to work days, nights and/or weekends as required
ability to work in noisy, fast paced environment with distracting conditions
ability to read and write handwritten notes
ability to lift and carry up to 30 pounds
ability to move about facility and stand for long periods of time
ability to walk or stand 100% of shift
ability to reach, bend and stoop frequently

Job Qualifications

High school diploma or equivalent
previous experience in restaurant or hospitality preferred
ability to operate Micros POS system
strong communication skills
ability to manage financial transactions accurately
knowledge of food and beverage preparation and menu items
ability to work in a fast-paced environment
teamwork and cooperation skills
English proficiency
adherence to dress code and company policies

Job Duties

Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
create a warm, fun atmosphere for guests and team members
adhere to company’s sanitation procedures
maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
assess guest demeanor and identify when behavior should be called to the attention of a manager
greet newly seated guests in a friendly and timely manner
accurately take guests’ food and drink orders
maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
ensure food is properly garnished and deliver trays to designated table server’s own section, as well as other sections in the restaurant, as needed
work quickly and efficiently adhering to “Full hands in, full hands out” philosophy
assist in party set up and breakdown
buss and reset tables as needed
assist other team members as needed or as business dictates
be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
participate in all incentives and contests, driving sales and promoting the brand
follow portion guidelines to ensure cost control while maximizing the guest experience
ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
keep station clean, set up and take down station tables appropriately
maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
be able to read and communicate in English
listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
dressed in proper dress code requirements, looking neat, clean and professional at all times
be at least 18 years of age