Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health insurance eligibility on day one
Vacation Time
Employee assistance program
401k plan with company matching contributions
Employee Stock Purchase Program
35% Discount on Cracker Barrel Food and Retail items
recognition programs
Employee events

Job Description

Cracker Barrel Old Country Store is a beloved American restaurant and retail chain known for its unique blend of Southern country cuisine, hospitality, and nostalgic retail items. Established in 1969, Cracker Barrel has grown into a trusted name in the hospitality industry with more than 70,000 team members nationwide. The company prides itself on creating warm, welcoming environments where guests can enjoy abundant servings of classic comfort food and discover unexpected treasures in the retail store. Cracker Barrel's focus on community, tradition, and exceptional customer service has made it a popular destination for families and travelers alike. The company places a strong emphasis on creating meaningful moments with guests, making every interaction count.

Cracker Barrel is currently hiring for the position of Server, a pivotal role in the restaurant that embodies the spirit of country hospitality. Serving at Cracker Barrel is about more than just delivering food; it is about enhancing the dining experience with genuine care, positive attitudes, and attentiveness to guests' needs. Servers are the frontline representatives of Cracker Barrel's friendly and inviting culture. The role requires someone who enjoys creating great guest experiences, has a team-first mindset, can quickly learn new skills, effectively manage multiple tasks, and always brings a positive attitude. No prior restaurant experience is required as comprehensive training is provided to help new team members succeed.

This is a dynamic position that offers competitive pay, including the benefit of keeping 100% of the tips earned without sharing, which is a unique aspect that rewards personal effort and dedication. Employees can expect regular weekly pay and access to same-day pay, providing financial flexibility. Cracker Barrel values its employees and supports their growth with industry-leading training programs starting from day one, as well as ongoing development opportunities. Furthermore, the company offers a range of benefits such as health insurance eligibility on the first day of employment, paid vacation time, an Employee Assistance Program (EAP), 401(k) retirement plans with matching contributions, stock purchase programs, and discounts on food and retail items. These benefits help ensure that employees are taken care of both in and out of work.

At Cracker Barrel, the culture is built on belonging and support, with structured onboarding and recognition programs designed to foster a positive and inclusive workplace. Employees can participate in various team events and receive acknowledgment for their hard work, creating a sense of community and pride among staff members. Working as a server at Cracker Barrel allows individuals to be part of a company that values tradition while also embracing personal growth and opportunity. Whether greeting guests, rolling out biscuits, or assisting behind the scenes, employees contribute to the moments that matter in this unique and cherished brand. Those who join Cracker Barrel find a company that truly cares about its team and guests, making it a wonderful place to work and grow a career.

Job Requirements

  • High school diploma or equivalent
  • No prior restaurant experience required
  • Ability to stand and walk for extended periods
  • Strong customer service skills
  • Availability to work flexible hours including evenings and weekends
  • Ability to work well in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Strong interpersonal and communication skills
  • Ability to multitask effectively in a fast-paced environment
  • Positive attitude and eagerness to learn
  • Team-oriented mindset
  • Basic math skills for handling transactions

Job Duties

  • Greet guests warmly and provide attentive service
  • Take accurate food and drink orders
  • Serve meals and beverages promptly
  • Maintain cleanliness and organization of the dining area
  • Handle guest inquiries and resolve issues courteously
  • Collaborate with kitchen and front-of-house staff to ensure smooth service
  • Process payments and manage tips respectfully

Job Criteria

Experience

No experience required


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