Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Discounts on food and retail items
same day pay access

Job Description

Cracker Barrel Old Country Store is a renowned American chain known for its unique blend of Southern country dining and retail shopping. Established in 1969, Cracker Barrel has cultivated a welcoming atmosphere where guests can enjoy comforting food, nostalgic merchandise, and warm hospitality that reflects traditional southern culture. With over 70,000 team members across the country, Cracker Barrel has grown into much more than just a restaurant; it’s a community gathering place where people come to reconnect, relax, and feel at home. The company prides itself on its roots and its commitment to creating meaningful guest experiences, which are the foundation of its enduring success.

This role is an exciting opportunity to join Cracker Barrel’s dynamic team as a Server, a position vital to delivering the country hospitality the brand is famous for. Servers at Cracker Barrel are not just waitstaff; they are ambassadors who create memorable moments for guests through thoughtful service and genuine interactions. The job focuses on enhancing the guest experience by paying attention to details like offering extra condiments, making personalized conversation, and timing meal service appropriately. Notably, Cracker Barrel offers a straightforward approach to tips—servers retain 100% of their tips every time, emphasizing fairness and reward for their hard work.

The role of Server at Cracker Barrel does not require previous restaurant experience, as comprehensive training is provided to ensure every team member is equipped for success. This makes it a great entry-level position for those passionate about hospitality and eager to grow within a supportive environment. Servers must be able to manage multiple tasks, maintain a positive attitude, and embrace a team-first mindset, all while delivering consistent, high-quality guest service.

Beyond the job itself, Cracker Barrel takes pride in providing a supportive and inclusive work environment. Employees benefit from competitive pay with same-day access to earnings, health insurance eligibility from day one for both full-time and part-time workers, and various growth opportunities through an industry-leading training program. The company also offers 401k plans with matching contributions, an employee stock purchase program, vacation time, an employee assistance program, and a range of perks including discounts on food, retail items, and other exclusive offers. These benefits underscore Cracker Barrel’s commitment to taking care of its employees inside and outside of work.

Cracker Barrel values diversity and is an equal opportunity employer, ensuring that all qualified applicants receive fair consideration regardless of race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other legally protected status. Joining Cracker Barrel means becoming part of a culture that supports personal development, recognizes team achievements, and fosters belonging from the very first day. Serving guests with warmth and enthusiasm, while growing your career in a nationally recognized and beloved brand, is what the Server role at Cracker Barrel all about. If you’re someone who enjoys creating great guest experiences, learns quickly, manages multiple tasks efficiently, and brings a positive attitude every day, this is the apron for you.

Job Requirements

  • No previous restaurant experience required
  • Ability to work flexible hours including nights, weekends, and holidays
  • Must be able to stand and walk for extended periods
  • Legal age to work in the United States
  • Reliable transportation to the work location

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong multitasking and organizational abilities
  • Willingness to learn and adapt
  • Positive attitude and team-first mindset

Job Duties

  • Greet guests with a friendly attitude
  • Take and deliver food and beverage orders accurately
  • Ensure guest satisfaction by attending to their needs promptly
  • Learn and understand the menu to answer guest questions
  • Manage multiple tables and tasks simultaneously
  • Maintain cleanliness and organization of the dining area
  • Handle cash and process payments correctly

Job Criteria

Experience

No experience required


Job Location

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