Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Health Insurance
Vacation Time
Employee assistance program
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel Old Country Store, founded in 1969, has grown into a beloved American restaurant and retail destination known for its warm hospitality, home-style cooking, and unique retail offerings. With over 70,000 team members nationwide, Cracker Barrel prides itself on creating a welcoming environment where guests can reconnect and feel at home. The company combines a traditional country store with a restaurant that serves up hearty, familiar meals accompanied by great service and a friendly atmosphere. Working at Cracker Barrel means being part of a team that values more than just food and retail sales—it is about crafting memorable experiences that make guests feel appreciated and valued.

The Server role at Cracker Barrel is crucial in delivering the company's commitment to exceptional country hospitality. Servers are the heart of the guest experience, responsible not only for taking orders and serving meals but also for engaging with guests in a genuine and personable way. This position is ideal for individuals who enjoy creating positive experiences, thrive in a team-oriented environment, and have a keen ability to manage multiple responsibilities efficiently. New team members receive comprehensive training through Cracker Barrel's industry-leading PAR training program, ensuring they are well-prepared to make meaningful contributions from day one.

This full-time or part-time position offers competitive weekly pay with no tip sharing, meaning servers keep 100% of their tips. Employees are eligible for health insurance starting on their first day, vacation time, and a supportive employee assistance program. Cracker Barrel also offers growth and development opportunities including a 401(k) plan with company matching, an employee stock purchase program, and exclusive discounts for employees on food, retail items, travel, and more. The company fosters a culture of belonging and recognition, with onboarding and training designed to help new employees thrive and employee events that build strong community ties.

The Server’s responsibilities go beyond the basics of food service—they involve creating an environment where small acts of kindness and attention to detail make a big difference. From remembering guest preferences to making sure their needs are anticipated and met promptly, servers exemplify the Cracker Barrel spirit of care and connection. No prior restaurant experience is necessary as Cracker Barrel is committed to teaching all the skills needed to succeed in this role. If you bring a positive attitude, a quick learning ability, and a team-first mindset, you will find a supportive place where you can grow and make a real impact.

Job Requirements

  • Ability to work flexible hours including weekends and holidays
  • Physical ability to stand, walk, and carry items for extended periods
  • Must be able to handle multiple tasks simultaneously
  • Willingness to learn and follow company policies
  • Commitment to providing exceptional customer service
  • Must be at least 18 years old
  • Legally eligible to work in the country

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior customer service or food service experience a plus but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Team-oriented mindset
  • Quick learner with ability to manage multiple tasks
  • Positive attitude and commitment to guest satisfaction

Job Duties

  • Greet guests warmly and provide excellent country hospitality
  • Take and deliver orders accurately and promptly
  • Anticipate guest needs and respond with care
  • Manage multiple tasks efficiently during busy service times
  • Uphold Cracker Barrel's standards for cleanliness and safety
  • Help create memorable dining experiences through positive interactions
  • Participate in training programs to enhance service skills

Job Criteria

Experience

No experience required


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