Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a beloved American restaurant and retail chain known for its unique blend of Southern country hospitality and comfort food. Founded in 1969, the company has grown to become a beloved gathering place for friends and family across the United States. With over 70,000 team members nationwide, Cracker Barrel is committed to providing not only delicious meals and a welcoming environment but also exceptional career opportunities for its employees. The company prides itself on creating a culture of belonging and mutual respect, where every team member is valued and supported to grow and thrive. Cracker Barrel combines traditional values with modern benefits, fostering a work atmosphere that emphasizes teamwork, personal development, and community engagement. Employees are encouraged to bring their positive attitudes and passion for hospitality to the table, creating memorable experiences for every guest who walks through their doors.

The Server role at Cracker Barrel plays a pivotal part in delivering the company's hallmark country hospitality. Servers are the face of the restaurant, responsible for creating a welcoming atmosphere and paying keen attention to the small details that make each guest's dining experience special. This includes everything from greeting guests warmly and managing their orders efficiently, to anticipating needs and showing genuine appreciation through thoughtful service. What sets this role apart is an emphasis on personal connection and a positive attitude — qualities that help build a loyal customer base. Additionally, Cracker Barrel values transparency when it comes to tipping, offering servers 100 percent of their gratuities without tip sharing. The position is open to individuals with or without prior restaurant experience, as comprehensive training is provided through the company’s industry-leading Programs for Advancement and Recognition (PAR) from day one.

Beyond the richly rewarding guest interactions, Cracker Barrel also ensures that employees enjoy competitive pay and comprehensive benefits. Servers benefit from weekly competitive wages with access to same-day pay options, fostering financial flexibility. Health insurance eligibility starts from the very first day for both full-time and part-time employees, accompanied by vacation time and an Employee Assistance Program for additional support. Career advancement is strongly encouraged, with opportunities to grow through structured training and development programs. The 401(k) plan with company matching that kicks in after 90 days and the Employee Stock Purchase Program illustrate the company’s commitment to long-term employee welfare. Additional perks include a generous 35 percent discount on food and retail items and access to exclusive benefits like discounts on home goods, travel, and cell phones through the Biscuit Perks program.

Joining Cracker Barrel as a server means becoming a valued member of a team that takes pride in doing meaningful work together. It offers a fulfilling career path rooted in hospitality excellence, supportive culture, and ongoing opportunity. Whether you’re just starting your restaurant career or looking for a place to build and grow, Cracker Barrel invites you to find your place in their family and contribute to moments that matter every day.

Job Requirements

  • minimum 18 years of age
  • ability to stand for extended periods
  • reliable and punctual
  • good physical stamina
  • basic math skills for handling transactions
  • willingness to work flexible hours including weekends and holidays

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • positive attitude and team-oriented mindset
  • willingness to learn and adapt quickly
  • previous hospitality or customer service experience is a plus but not required

Job Duties

  • greet guests and provide a warm welcome
  • take food and beverage orders accurately
  • serve meals and beverages promptly and courteously
  • anticipate guest needs and provide exceptional customer service
  • manage multiple tables and tasks efficiently
  • maintain cleanliness and organization of the dining area
  • handle guest complaints or concerns professionally

Job Criteria

Experience

No experience required


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