
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
Retirement Plan
Employee assistance program
Job Description
Palm-Cove Restaurant is part of the renowned JW Marriott Orlando Bonnet Creek Resort & Spa, located in the heart of Orlando, Florida. JW Marriott is a leader in the luxury hospitality sector and operates over 100 exquisite hotels worldwide in key cities and premium resort destinations. As a luxury brand within the Marriott International portfolio, JW Marriott prides itself on its commitment to exceptional guest experiences, employee well-being, and a culture of diversity and inclusion. JW Marriott's prestigious reputation stems from its founder, J. Willard Marriott, and the brand’s emphasis on genuine, intuitive, and innovative service that anticipates guest needs.
The Palm-Cove Restaurant positions itself as much more than a dining venue; it seeks to create memorable and unique experiences for its guests, going beyond just serving food and beverages. Here, guest service experts play a pivotal role in enhancing every aspect of the hospitality experience. Whether it's setting tables, coordinating with the kitchen, engaging guests with friendly interactions, or maintaining organized work and storage areas, these experts ensure each transaction becomes an integral part of the guest’s overall experience. The role emphasizes initiative, professionalism, and attention to detail to exceed guest expectations consistently.
This part-time, non-management position offers an hourly wage of $10.98 and is perfect for individuals seeking hands-on experience in the food and beverage sector within a luxury hotel environment. The role demands a proactive and dynamic approach, as employees are frequently on their feet, navigating different surfaces, and handling physically demanding tasks such as lifting, pushing, and carrying items not exceeding 50 pounds without assistance. The job also involves frequent movement, including reaching high places, bending, twisting, stretching, and stooping. These physical activities are essential in maintaining the smooth operation of the restaurant and ensuring guest satisfaction.
Palm-Cove Restaurant and JW Marriott Orlando Bonnet Creek Resort foster a work environment grounded in respect, safety, and community. Adherence to company policies, safety guidelines, quality standards, and professional appearance is mandatory. This position offers employees the chance to become part of a diverse and inclusive culture that values the fusion of different cultures, talents, and experiences. Marriott International actively promotes equal employment opportunities and embraces diversity in all its forms, creating an inclusive space where associates from all backgrounds feel welcomed and valued.
Working as a Guest Service Expert at Palm-Cove Restaurant involves contributing to Marriott Hotels' broader mission — continually enhancing hospitality by innovating and preserving familiar comforts worldwide. Employees are encouraged to embody Marriott’s legacy by delivering thoughtful, anticipatory service that upholds the brand’s promise of a wonderful hotel experience every time. This role is ideal for motivated individuals looking to start or advance their career in hospitality, offering opportunities for personal and professional growth, ongoing training, and development. JW Marriott is dedicated to taking care of its employees, understanding that the best guest experiences begin with a happy and supported workforce. Joining the Palm-Cove Restaurant team means becoming part of a global network, working alongside diverse colleagues, and developing into your best professional self in a luxurious, holistic wellness-focused environment.
The Palm-Cove Restaurant positions itself as much more than a dining venue; it seeks to create memorable and unique experiences for its guests, going beyond just serving food and beverages. Here, guest service experts play a pivotal role in enhancing every aspect of the hospitality experience. Whether it's setting tables, coordinating with the kitchen, engaging guests with friendly interactions, or maintaining organized work and storage areas, these experts ensure each transaction becomes an integral part of the guest’s overall experience. The role emphasizes initiative, professionalism, and attention to detail to exceed guest expectations consistently.
This part-time, non-management position offers an hourly wage of $10.98 and is perfect for individuals seeking hands-on experience in the food and beverage sector within a luxury hotel environment. The role demands a proactive and dynamic approach, as employees are frequently on their feet, navigating different surfaces, and handling physically demanding tasks such as lifting, pushing, and carrying items not exceeding 50 pounds without assistance. The job also involves frequent movement, including reaching high places, bending, twisting, stretching, and stooping. These physical activities are essential in maintaining the smooth operation of the restaurant and ensuring guest satisfaction.
Palm-Cove Restaurant and JW Marriott Orlando Bonnet Creek Resort foster a work environment grounded in respect, safety, and community. Adherence to company policies, safety guidelines, quality standards, and professional appearance is mandatory. This position offers employees the chance to become part of a diverse and inclusive culture that values the fusion of different cultures, talents, and experiences. Marriott International actively promotes equal employment opportunities and embraces diversity in all its forms, creating an inclusive space where associates from all backgrounds feel welcomed and valued.
Working as a Guest Service Expert at Palm-Cove Restaurant involves contributing to Marriott Hotels' broader mission — continually enhancing hospitality by innovating and preserving familiar comforts worldwide. Employees are encouraged to embody Marriott’s legacy by delivering thoughtful, anticipatory service that upholds the brand’s promise of a wonderful hotel experience every time. This role is ideal for motivated individuals looking to start or advance their career in hospitality, offering opportunities for personal and professional growth, ongoing training, and development. JW Marriott is dedicated to taking care of its employees, understanding that the best guest experiences begin with a happy and supported workforce. Joining the Palm-Cove Restaurant team means becoming part of a global network, working alongside diverse colleagues, and developing into your best professional self in a luxurious, holistic wellness-focused environment.
Job Requirements
- high school diploma or equivalent
- less than 1 year of related work experience
- no supervisory experience required
- no license or certification required
- ability to stand and walk for extended periods
- ability to lift, carry, push, and move objects up to 50 pounds
- willingness to follow company policies and procedures
Job Qualifications
- high school diploma or equivalent
- less than 1 year of related work experience
- no supervisory experience required
- ability to perform physical tasks
- excellent communication skills
- professional appearance and demeanor
Job Duties
- set tables and prepare dining areas
- coordinate with kitchen staff to ensure timely service
- interact and serve guests with professionalism
- maintain cleanliness of work and storage areas
- lift and move objects under 50 pounds
- follow company guidelines and safety procedures
- review and verify menu information
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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