Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Great pay
flexible schedules
growth opportunities
Daily tip-outs

Job Description

Eggs Up Grill is a well-established restaurant brand known for its welcoming atmosphere, wholesome food, and genuine hospitality. As a neighborhood favorite, Eggs Up Grill prides itself on creating a community feel that warmly invites everyone to feel right at home. The company’s commitment to "Real Service for Real People" means providing authentic, friendly, and genuine hospitality every day. This philosophy is embedded in its DNA and is reflected in the way the team interacts with guests and with each other. Located in various neighborhoods, Eggs Up Grill offers an inviting dining experience where quality food and exceptional service go hand-in-hand to create memorable moments for guests.

As a Server at Eggs Up Grill, you will play a vital role in delivering this standard of service. Your primary responsibility will be to create memorable guest experiences by making great food and beverage recommendations and serving delicious menu items with unmatched hospitality. You will be an integral part of a cohesive team that supports each other’s success in a fast-paced restaurant environment. The role requires you to understand and adopt the Guest-Obsessed culture which focuses on delivering a positive and memorable experience for every guest. You will act as the main point of contact between the kitchen and the guests, ensuring that menu items are accurately described and that guests’ questions are answered with expertise.

In addition to serving food and beverages, you will be expected to routinely check in with guests, anticipate their needs, and resolve any concerns or complaints by actively listening and promptly escalating to a manager when necessary. By maintaining cleanliness and order in your server station and the front of house, you help sustain the welcoming and safe atmosphere that Eggs Up Grill is known for. This role requires excellent multitasking skills, coordination, and the capability to maintain composure in a lively dining setting. Eggs Up Grill offers great pay, flexible schedules, opportunities for growth within the company, and daily tip-outs as part of the compensation package. If you have a passion for hospitality and want to be part of a team that values authenticity and community, this is the role for you.

Job Requirements

  • Ability to understand and follow direction from others
  • Ability to listen, understand, and respond to team member and guest requests in a loud environment
  • Skill and coordination when using hands to write, pour, and carry several drinks, plates, and bowls at the same time

Job Qualifications

  • Ability to understand and follow direction from others
  • Ability to listen, understand, and respond to team member and guest requests in a loud environment
  • Skill and coordination when using hands to write, pour, and carry several drinks, plates, and bowls at the same time

Job Duties

  • Understand our guest-obsessed culture and do whatever it takes to create a positive and memorable guest experience
  • Make food and drink recommendations to guests and answer all menu- and service-related questions
  • Ensure guest satisfaction by checking in with each table regularly and anticipating guests' needs
  • Completing server stations/FOH cleaning tasks
  • Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues plus one to ensure overall guest satisfaction

Job Criteria

Experience

Entry Level (1-2 years)


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