Server

The Ritz-Carlton Orlando Grande Lakes, located at 4012 Central Florida Parkway in Orlando, Florida, is a prestigious luxury hotel that is part of the renowned Ritz-Carlton brand under Marriott International. Known worldwide for its exceptional standard of luxury service, The Ritz-Carlton has earned a reputation for excellence in hospitality, comfort, and guest care. With over 100 award-winning hotels globally, The Ritz-Carlton brand sets the gold standard in the luxury hotel sector by delivering memorable experiences to its guests. The company strongly values creativity, kindness, compassion, and cultural diversity among its associates, fostering an inclusive and welcoming workplace environment that celebrates a rich blend of talents and backgrounds.

This particular role is a Full Time, Non-Management position in the Food and Beverage category within the culinary operations of The Ritz-Carlton Orlando Grande Lakes. It offers a unique opportunity for both newcomers to the hospitality industry and seasoned professionals to join a global and diverse family where natural talents and a positive, guest-focused mindset are highly appreciated. With a focus on sustaining the brand's iconic "Gold Standards" including the employee promise, credo, and service values, employees are empowered to create outstanding guest experiences that leave lasting memories.

As a team member in this role, you will be responsible for delivering impeccable dining experiences to the hotel’s guests by greeting them warmly, serving food and beverages promptly, and demonstrating comprehensive menu knowledge to handle inquiries and special requests effectively. You will be engaged in the entire dining process, from welcoming guests, taking charge of the table setting and cleanliness, to managing transactions accurately using the MICROS point-of-sale system. Close attention to guest satisfaction and proactive service will position you as a significant contributor to the dining atmosphere.

The Ritz-Carlton emphasizes the importance of teamwork, a positive attitude, and being outgoing, traits that are essential to succeed in this role. Prior experience as a server is an advantage but not mandatory, as the hotel provides the necessary training and certification related to safety and service. The role requires physical capability to move and lift up to 25 pounds, as well as the ability to stand, sit, or walk for extended periods. A clean and professional appearance with proper uniform adherence is mandatory, reflecting the hotel's luxury standards.

Employees at The Ritz-Carlton enjoy an array of benefits designed to support them both professionally and personally. These include discounts on hotel rooms, gift shop merchandise, food, and beverages; learning and development opportunities to advance one's career; recognition programs that celebrate employee achievements; wellness programs aimed at promoting health and well-being; and a motivating management team that fosters a supportive and collaborative work environment. The hotel's culture strongly encourages professional growth and offers various pathways for career progression within the hospitality industry.

Joining The Ritz-Carlton means becoming part of a global network of luxury hotels under Marriott International, where every day provides the chance to perform your best work, fulfill your purpose, and grow into the best version of yourself. The company is committed to equal opportunity employment, valuing diversity, and ensuring accessibility, making it an ideal workplace for those passionate about food, beverage, and creating exceptional guest experiences.