Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
same day pay access
Health Insurance
Vacation Time
Employee assistance program
401K with company match
Employee Stock Purchase Program
Employee Discounts
recognition programs
Training and Development

Job Description

Cracker Barrel is a well-established restaurant and retail company that has been a beloved gathering spot since 1969. Known for its combination of traditional Southern hospitality and homestyle comfort food, Cracker Barrel serves millions of guests each year, offering a unique blend of dining and shopping experiences. With more than 70,000 team members nationwide, Cracker Barrel prides itself on creating a warm, welcoming environment where guests can reconnect and feel at home. The company’s culture is deeply rooted in community values, teamwork, and respect, making it more than just a place to work but a place to belong.

As a server at Cracker Barrel, you will play a pivotal role in delivering the memorable moments that matter to guests. This role goes beyond taking orders and delivering food; it is about embracing the company’s hallmark of country hospitality. Servers are expected to bring a positive attitude, a team-first mindset, and a genuine passion for creating great guest experiences. From greeting guests warmly to anticipating their needs, servers at Cracker Barrel make every moment count – whether it's simply providing an extra lemon for iced tea or engaging with guests to ensure they have everything they need.

This role is ideal for individuals who enjoy fast-paced environments, can manage multiple tasks gracefully, and have a natural ability to learn quickly. Whether you have prior restaurant experience or are new to the industry, Cracker Barrel is committed to providing extensive training to help you succeed through their comprehensive PAR training program starting Day 1. Importantly, Cracker Barrel’s servers fully own their tips, with a no-tip-sharing policy ensuring that 100% of tips go directly to the individual.

In addition to the rewarding work environment and supportive culture, Cracker Barrel offers competitive compensation with weekly pay and same-day pay access options. Health insurance eligibility is assured from day one for both full-time and part-time employees, accompanied by additional benefits such as vacation time and an Employee Assistance Program (EAP). The company emphasizes growth opportunities with a 401k plan featuring company matching starting at 90 days and an Employee Stock Purchase Program, further helping employees build their futures while thriving in their roles.

Cracker Barrel’s commitment to diversity and inclusion is reflected in their equal employment opportunity policy which does not discriminate against applicants based on race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other protected class. Joining Cracker Barrel means becoming part of a family-oriented company that values your contributions, supports your development, and celebrates your individuality through regular recognition programs and employee events.

If you have a passion for delivering exceptional service and want to be part of a team that truly values good company and great hospitality, Cracker Barrel invites you to apply for the server position and start making moments that matter.

Job Requirements

  • Minimum age requirement as per local labor laws
  • Ability to stand and walk for extended periods
  • Availability to work flexible hours including weekends and holidays
  • Physical ability to carry trays and lift moderate weights
  • Must have legal authorization to work in the country
  • Commitment to provide excellent customer service
  • Pass background check if applicable

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior experience in customer service or hospitality a plus but not required
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Positive attitude and team-oriented mindset
  • Willingness to learn and adapt
  • Basic math skills for handling payments and tips

Job Duties

  • Greet guests warmly and with genuine hospitality
  • Take and deliver food and drink orders accurately
  • Anticipate guest needs and provide attentive service
  • Manage multiple tables efficiently while maintaining positive attitude
  • Handle guest inquiries and resolve issues promptly
  • Ensure cleanliness and organization of work areas
  • Collaborate with team members to support smooth operations

Job Criteria

Experience

No experience required


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