Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

JW Marriott Clearwater Beach Resort & Spa is part of the esteemed JW Marriott brand, which represents the luxury portfolio of Marriott International. Located in the picturesque setting of Clearwater Beach, Florida, this resort offers a unique blend of sophisticated hospitality and beachside relaxation. The JW Marriott brand prides itself on creating environments where employees are valued, appreciated, and empowered to deliver exceptional guest experiences. With over 100 stunning hotels worldwide, JW Marriott places a strong emphasis on community, innovation, and the personal and professional growth of its team members.

The team at JW Marriott Clearwater Beach Resort & Spa embodies these values through a commitment to excellence and service. Employees enjoy a collaborative, inclusive work culture where diversity is celebrated, and the physical and emotional well-being of guests and staff alike is prioritized. The resort provides abundant opportunities for career advancement, skills development, and recognition, affirming its role as a leading employer in the hospitality industry.

This particular role is for an Expert in Guest Service within the Food and Beverage department, working a full-time, non-management position with a competitive hourly wage of $10.98. The ideal candidate will have open availability and a preference for evening shifts. Prior experience in related roles is preferred but not mandatory. The position requires a dynamic individual who not only serves food and beverages but actively contributes to creating a memorable and unique guest experience. This includes setting tables, interacting with kitchen staff, engaging with guests, and ensuring a high standard of cleanliness and order in work and storage areas.

This role is physically engaging, requiring standing, walking on various surfaces, and tasks involving lifting, reaching, bending, and moving items up to 50 pounds without assistance. Candidates must maintain a professional appearance and communication style in line with company standards. Being proactive, attentive, and detail-oriented will ensure that each interaction contributes positively to the guest experience and the smooth operation of the hotel.

JW Marriott is dedicated to fostering an inclusive environment free from discrimination, embracing the diverse cultural backgrounds and unique talents of its workforce. By joining the team at JW Marriott Clearwater Beach Resort & Spa, you will become part of a global community of hospitality professionals committed to excellence, innovation, and heartfelt service that anticipates and fulfills guest needs. This is your opportunity to bring your best self to a role that challenges and rewards you, supports your growth, and positions you as a vital part of a luxury resort team devoted to creating extraordinary experiences for every guest.

Job Requirements

  • High school diploma or equivalent
  • previous experience preferred
  • open availability including evenings
  • ability to perform physical tasks involving lifting up to 50 pounds
  • professional presentation and communication
  • willingness to adhere to company policies and procedures
  • ability to work full time in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • less than one year of related work experience preferred
  • strong communication and interpersonal skills
  • ability to work flexible hours including evenings
  • basic knowledge of food and beverage service standards
  • commitment to guest satisfaction and hospitality excellence
  • ability to perform physical tasks consistently

Job Duties

  • Set tables and prepare the dining area
  • communicate effectively with kitchen and front-of-house staff
  • interact with and serve guests attentively
  • maintain cleanliness and order in work and storage areas
  • perform physical tasks such as lifting, bending, and reaching
  • follow company guidelines and safety procedures
  • ensure professional appearance and conduct at all times

Job Criteria

Experience

Entry Level (1-2 years)


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