Server

TownePlace Suites by Marriott Nashville Downtown/Capitol is part of Marriott International, a globally recognized leader in the hospitality industry. Marriott is known for delivering exceptional guest experiences through its diverse range of hotel brands, catering to both business and leisure travelers. This particular location in Nashville, Tennessee, offers a distinctive extended-stay hotel option aimed at providing a comfortable, home-like environment with hotel-quality amenities. With its prime location at 310 Gay St, this TownePlace Suites appeals to visitors who want to explore the vibrant culture, music scene, and rich history of downtown Nashville. Marriott International’s commitment to excellence and employee development makes this a promising place for careers in hospitality. The brand focuses on creating an inclusive workplace that values diversity and promotes growth through comprehensive training programs and a supportive team-oriented culture.

The role of Guest Service Expert at TownePlace Suites by Marriott Nashville Downtown/Capitol is a part-time, non-management position within the Food and Beverage and Culinary category. This role is essential in creating an enticing and memorable dining experience for hotel guests. Unlike typical food service roles that focus solely on the transactional aspect, this position emphasizes delivering personalized service to ensure that every guest’s meal is enjoyable beyond just the food served. Responsibilities include setting tables, communicating efficiently with the kitchen staff to coordinate orders, engaging with guests in a friendly and professional manner, and maintaining cleanliness in food service areas. Guest Service Experts are the face of the dining operation, tasked with enhancing the overall guest experience through attentive and proactive service.

Working as a Guest Service Expert involves physical activity such as standing, sitting, or walking for extended periods, navigating various floor surfaces, and manual handling of items weighing up to 25 pounds independently and up to 50 pounds with assistance. This role requires a hands-on approach, including lifting, bending, twisting, and stooping to maintain an efficient flow of service. Candidates should possess a high school diploma or GED equivalent and have less than one year of related work experience, making this an ideal starting point for individuals seeking entry-level roles in hospitality within a renowned international hotel company. No prior supervisory experience or certifications are required for this role. The company promotes a safe, respectful work environment adhering strictly to company policies and quality standards.

Marriott International is deeply committed to equal opportunity employment, ensuring an inclusive space where all associates feel welcomed and valued regardless of background, disability, or veteran status. Through this, Marriott nurtures an environment rich in diverse culture, talents, and experiences, reinforcing the idea that the company’s strength lies in the unique contributions of its workforce. This Guest Service Expert position at TownePlace Suites blends engaging guest interaction with the pride of being part of a globally respected hospitality brand, offering opportunities for growth and career development within the Marriott family.