Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $3.89
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive compensation
RI/MA Sick Leave
Generous company 401k match
employee ownership opportunities
35% discount dining
Employee assistance program
Employee Discount Programs
Tenure Program
Referral Bonus Program
Holiday Appreciation Bonus
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Health Reimbursement Account
Telemedicine access
Wholesaler club reimbursement program
Paid vacation

Job Description

Waterman Grille is an exceptional dining establishment located in Providence, Rhode Island. Housed within a historic 1871 gatehouse overlooking the picturesque Seekonk River, Waterman Grille offers guests a vibrant and memorable culinary experience. As part of the esteemed Newport Restaurant Group, Waterman Grille prides itself on its commitment to seasonally inspired cuisine, emphasizing fresh, local ingredients and bold flavors enhanced by the unique techniques of their wood-fired grill. The restaurant has carved a niche for itself on Providence's East Side, appealing to diners who appreciate both the ambiance of a historic setting and the innovation of modern culinary artistry.

The Newport Restaurant Group, the parent company, stands out as a 100 percent employee-owned organization, creating a workplace environment where employees are also invested as owners. This unique employment model fosters a culture of collaboration, respect, and shared success, making every team member a vital part of the company’s growth and dedication to hospitality excellence.

The Server position at Waterman Grille is a pivotal role, integral to delivering the high-quality dining experience the restaurant is known for. This role involves direct interaction with guests, taking accurate orders, serving meals efficiently, and ensuring customer satisfaction from the moment guests are seated until they leave. Candidates suited for this role are energetic, highly motivated, and passionate about providing impeccable hospitality. The role demands working in a fast-paced setting, requiring excellent multitasking capabilities and a team-oriented mindset to contribute positively to the restaurant's dynamic environment.

Those joining Waterman Grille as servers will engage in various responsibilities, including presenting menus, answering any questions visitors have, making menu recommendations, processing orders accurately through the POS system, effectively communicating with kitchen and service staff, and maintaining a hospitable demeanor throughout their shift. Servers must always maintain composure and professionalism with both guests and colleagues, ensuring smooth service and a memorable dining experience.

This position typically requires flexible availability, including the ability to work days, nights, weekends, and some holidays, reflecting the needs of the hospitality industry. The compensation package includes a competitive base wage plus tips, alongside access to a comprehensive range of benefits. These benefits encompass financial incentives like a generous 401(k) match, employee ownership opportunities, and various employee perks such as dining discounts, an employee assistance program, and referral bonuses. Depending on annual hours worked, employees may also be eligible for medical, dental, and vision coverage, flexible spending accounts, health reimbursement accounts, telemedicine services, paid vacation, and more.

Working at Waterman Grille offers more than just a job; it provides a chance to be part of a vibrant team committed to culinary excellence and stellar guest service in a historic and inviting setting. The restaurant’s connection with Newport Restaurant Group means team members are valued employees and empowered owners, fostering an environment defined by mutual respect, development opportunities, and shared achievement. For motivated individuals passionate about hospitality and eager to grow within a prestigious restaurant group, the Server position at Waterman Grille presents an exciting and rewarding career path.

Job Requirements

  • Ability to stand for long periods of time
  • Ability to lift and move 25-50 pounds
  • Be collaborative, using a team approach to creating an equitable workplace environment and have respectful working relationships

Job Qualifications

  • Minimum of 2 years of previous fine dining server experience preferred
  • Must have flexible schedule to work during days, nights, weekends, and some holidays as needed
  • Must hold Alcohol Safety Certification

Job Duties

  • Present menu, answers questions, and makes suggestions regarding food and service
  • Record orders in POS system
  • Relay orders to kitchen and serve courses from kitchen/service bars
  • Observe diners to respond to any additional requests
  • Total bills and accept payments
  • Always maintain composure and hospitality nature with guests and other staff

Job Criteria

Experience

Mid Level (3-7 years)


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