Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Free mental well-being platform
free game play
Discounted food and retail items
Weekly meals

Job Description

Topgolf is a world-renowned entertainment company that combines sports, technology, and social experiences to create an unparalleled venue for fun and connection. Located in Greensboro, North Carolina, this Topgolf venue is part of a global network of entertainment centers dedicated to engaging guests with innovative games, great food and beverages, and a welcoming atmosphere for people of all ages. As a leader in the venue operations industry, Topgolf prides itself on fostering a playful, team-oriented culture that values creativity, inclusivity, and excellence. The company is committed to providing a safe and enjoyable environment where guests can connect with friends and family while enjoying interactive golf games, live entertainment, and an array of dining options.

The role available at Topgolf Greensboro is that of a Bay Host, an essential position focused on delivering an outstanding player experience. This is an exciting hourly opportunity that offers competitive wages, the possibility of earning tips, and a flexible schedule that includes day, night, and weekend shifts suitable for both part-time and full-time employees. The Bay Host role is designed for energetic and personable individuals who thrive in fast-paced, dynamic environments and who have a passion for hospitality. As a Bay Host, you will be responsible for welcoming guests warmly to their bays, recommending food, beverage, and game options to enhance their visit, and ensuring their overall experience is enjoyable and memorable. Your role will involve maintaining cleanliness and order in the bays, promptly taking and delivering orders, and collaborating closely with fellow team members known as Playmakers. The position requires you to embody Topgolf's core values of Fun, One Team, Excellence, Courage, and Caring, contributing not just to guest satisfaction but also to a positive workplace culture. Physical endurance and a readiness to engage in active tasks like lifting, bending, and standing for extended periods are necessary to meet the demands of this role. Furthermore, as alcohol service is part of the responsibilities, candidates must be of legal age to serve alcoholic beverages where applicable.

Topgolf emphasizes career growth and development, offering numerous opportunities for upward mobility within the organization. Employees enjoy a variety of benefits including health, dental, and vision insurance, 401(k) matching, access to a free mental well-being platform, free game play, discounted food and retail items, and weekly meals. The company fosters an inclusive work environment and maintains a strong commitment to equal opportunity and affirmative action policies, ensuring a respectful and diverse workplace. By joining Topgolf as a Bay Host, you will become part of a vibrant community dedicated to making every visit fun, engaging, and exceptional for all guests.

Job Requirements

  • Must be of legal age to serve alcohol where required by law
  • Ability to lift and move items up to 50 lb
  • Must be on your feet for most of the day
  • Ability to perform active physical tasks including bending, stooping, and carrying
  • Endurance to keep pace in a high-volume working environment
  • Availability to work flexible day, night, and weekend shifts

Job Qualifications

  • Experience serving food and beverages in a restaurant, hospitality, or entertainment setting
  • Positive attitude with a willingness to engage with guests and team members
  • Strong teamwork skills with a one team mentality
  • Ability to provide excellent player focus and customer service
  • Ability to thrive in a popular and fast-paced environment
  • Effective communication and interpersonal skills

Job Duties

  • Welcome players to their bays with energy and enthusiasm
  • Connect the dots on why players are visiting and share all the cool things Topgolf has to offer
  • Actively recommend food, beverage, and gaming options tailored to players visits to enhance their overall experience and drive sales through suggestive selling
  • Provide outstanding food and beverage recommendations, take orders quickly and accurately
  • Keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space
  • Be readily available with a strong T-line presence, working seamlessly with fellow Playmakers to deliver an unforgettable player experience
  • Adhere to safety and sanitation standards to maintain a clean and safe environment
  • Live the Topgolf values of Fun, One Team, Excellence, Courage, and Caring every day

Job Criteria

Experience

No experience required


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