Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Meal Allowances

Job Description

Denny's is a well-established and renowned American diner-style restaurant chain known for its welcoming environment, diverse menu, and commitment to providing excellent customer service. Operating at 1110 E Shaw Ave, Fresno, CA, the Shaw location encapsulates the brand's dedication to delivering quality dining experiences for guests of all ages. As part of a larger network of Denny's restaurants, this location offers a variety of breakfast, lunch, and dinner options in a casual setting that is perfect for families, friends, and solo diners alike. The restaurant prides itself on fostering a motivated and friendly team-oriented culture, emphasizing reliability, professionalism, and guest satisfaction in all aspects of service. Working at Denny's Shaw means becoming part of a team that values each member’s contribution and upholds the highest standards of guest interaction and operational efficiency.

The Server position at Denny's Shaw is a dynamic role that requires individuals who are friendly, dependable, and driven to deliver exceptional guest service. This role is integral to the dining experience as servers are the primary point of contact between guests and the restaurant. Key responsibilities include greeting and seating guests, ensuring their needs are attended to promptly and courteously, and suggesting menu items to enhance the dining experience. Servers manage taking orders accurately, assisting with food preparation when necessary, and handling payments efficiently. They are responsible for clearing tables and maintaining cleanliness to ensure a pleasant environment for every guest. Additionally, servers must be proactive in resolving guest complaints by listening carefully, addressing concerns tactfully, and escalating issues to management as needed. This role requires physical stamina as servers must have sufficient mobility to move freely around the work area and be capable of lifting and carrying trays weighing up to 25 pounds. Knowledge and adherence to all local health and safety regulations related to food handling are also mandatory to maintain the highest standards of food safety and hygiene.

Emphasizing excellent communication skills, a customer-focused attitude, and teamwork, the Server position offers an opportunity to be part of a respected brand with a strong community presence. Employees at Denny's receive ongoing training to support their growth and success in the role, fostering a positive work environment that encourages development and recognition. Whether you are seeking a part-time job or a stepping stone within the hospitality industry, this position provides valuable experience in a fast-paced, customer-centric setting, coupled with the chance to contribute meaningfully to the guest experience at a leading restaurant chain.

Job Requirements

  • ability to communicate effectively with guests
  • sufficient mobility to move and operate in work area
  • capability to lift and carry food trays up to 25 lbs
  • compliance with state, county, or municipal health regulations related to food handling
  • willingness to work flexible shifts including weekends and holidays
  • minimum age requirement as per local labor laws

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in restaurant serving or customer service is an asset
  • excellent communication skills
  • ability to work in a fast-paced environment
  • basic math skills for handling payments
  • team player with positive attitude

Job Duties

  • greet and seat guests
  • suggest menu items to enhance dining experience
  • take accurate food and beverage orders
  • assist with food preparation as needed
  • collect payments and process transactions
  • clear tables and maintain cleanliness
  • resolve guest complaints and notify management

Job Criteria

Experience

Entry Level (1-2 years)


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