Server

Anchorage, AK, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $11.00 - $18.50

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Free games

Paid Time Off

Employee Discounts

Job Description

Dave & Buster's is a premier entertainment and dining establishment known for its unique combination of an energetic restaurant atmosphere paired with exciting arcade games and events. Established as a leader in the entertainment dining industry, Dave & Buster's provides a vibrant environment where guests come to enjoy not only great food and drinks but also interactive games and memorable social experiences. The company prides itself on fostering a positive workplace culture where employees can grow professionally while contributing to an engaging guest experience. Serving millions of customers each year, Dave & Buster's operates numerous locations throughout the United States and Canada, making it a top destination for family fun, celebrations, and social gatherings. The company is committed to offering competitive pay and a comprehensive benefits package, designed to support the health, wellness, and professional development of its team members. Positions at Dave & Buster's often feature flexible scheduling options, ideal for accommodating students or individuals with multiple job commitments, ensuring a work-life balance that supports both personal and career goals.

The Food and Beverage Server role at Dave & Buster's is focused on ensuring that guests have an unparalleled dining and entertainment experience through fast, friendly service and an attentive approach to guest needs. This position requires an individual who thrives in a fast-paced, lively environment and enjoys interacting with customers to create a warm, welcoming atmosphere. Responsibilities include delivering food and drinks efficiently, maintaining cleanliness and order within the service area, and adhering strictly to safety and sanitation guidelines to ensure a clean dining experience. The server acts as a key element in producing memorable moments for guests by combining excellent hospitality with knowledge of the menu and the various entertainment options available at the venue. This role also involves teamwork, where the server supports other team members in maintaining smooth operations and a positive work environment. Practical skills such as operating point-of-sale systems, handling cash and credit card transactions accurately, and following portion control guidelines are essential. Emphasis is placed on communication skills, the ability to multitask, and maintaining a professional appearance while embodying the fun, energetic spirit of Dave & Buster's. This full-time or part-time position offers hourly pay in the range of $13 per hour and includes access to benefits such as medical, dental, vision insurance, a 401K retirement plan, and complimentary games, underscoring the company's commitment to employee satisfaction and retention.

Job Requirements

minimum age of 18 years
availability to work days, nights and weekends as required
ability to work in noisy, fast-paced environment with distracting conditions
ability to read and write handwritten notes
capacity to lift and carry up to 30 pounds
ability to move about facility and stand for long periods of time
ability to walk or stand 100 percent of shift
ability to reach, bend and stoop frequently
adherence to company dress code
legal eligibility to work in the United States

Job Qualifications

high school diploma or equivalent
experience in customer service or hospitality preferred
ability to communicate effectively with guests and team members
proficiency in operating point-of-sale systems
ability to multitask and work in a fast-paced environment
knowledge of food and beverage menus
strong interpersonal skills
basic math skills for handling transactions
ability to work flexible hours including nights, weekends and holidays
ability to follow health and safety standards
ability to maintain a positive and energetic attitude throughout the shift

Job Duties

Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
create a warm, fun atmosphere for guests and team members
adhere to company sanitation procedures
maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change and maintaining adequate cash and coin for making change
follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
assess guest demeanor and identify when behavior should be called to the attention of a manager
greet newly seated guests in a friendly and timely manner
accurately take guests food and drink orders
maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
ensure food is properly garnished and deliver trays to designated table servers own section, as well as other sections as needed
work quickly and efficiently adhering to full hands in, full hands out philosophy
assist in party setup and breakdown
buss and reset tables as needed
assist other team members as needed or as business dictates
responsible for all sales on personal Micros keys and completing station side work at the beginning and end of shift
participate in all incentives and contests, driving sales and promoting the brand
follow portion guidelines to ensure cost control while maximizing guest experience
ensure ongoing guest satisfaction by checking back after food delivery, maintaining drink levels, removing clutter, prebussing and responding to guest needs promptly
keep station clean, set up and take down station tables appropriately
maintain favorable working relationships with all team members to foster a cooperative and harmonious working climate
communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
read and communicate in English
listen to guests orders and needs then communicate verbally and with other team members via Micros system
dress in proper dress code, looking neat, clean and professional at all times
be at least 18 years of age