Server

Choice Hotels International, Inc. (NYSE: CHH) stands as a global leader in the lodging franchising industry, boasting a presence that spans more than 7,400 hotels and over 625,000 rooms across 45 countries and territories. Positioned as a challenger in the upscale segment, while maintaining a stronghold in midscale and extended stay sectors, Choice Hotels offers a diverse portfolio of 22 brands. These brands range from full-service upper upscale properties to economy and extended stay options, designed to cater to a broad spectrum of travelers' preferences and occasions. Choice’s commitment to value creation extends beyond its franchise owners and shareholders to the customers it serves through innovative loyalty programs like Choice Privileges® and co-branded credit cards, delivering personalized perks and seamless reward experiences. As a hospitality organization, it embraces core cultural values such as welcoming and respecting everyone, being bold and quick in decision-making, deep listening, curiosity, and unwavering integrity. These values form the foundation of its success in inspiring loyalty, driving growth, and embodying the true spirit of hospitality.

The position available is for a PM Server at one of Choice Hotels' managed properties, which include prestigious brands such as Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. This role is pivotal in ensuring that every lounge guest receives exceptional service characterized by attentiveness, promptness, and genuine hospitality. The hourly wage for this position is $20.74, reflecting the value placed on experienced and skilled personnel committed to delivering guest satisfaction at every interaction. As a PM Server, the individual will be responsible for setting up the lounge area, ensuring that all service items such as linen, silverware, and china are of the highest standard, taking and communicating orders accurately, and serving food and beverages efficiently. Maintaining a clean and welcoming lounge environment, addressing guest complaints empathetically, and adhering strictly to legal and company policies, including those governing alcohol service, are essential components of the role. The PM Server is also expected to collaborate seamlessly with bartenders, chefs, and fellow servers, demonstrating teamwork to exceed guest expectations consistently.

Beyond basic service duties, the role entails embodying the Choice Hotels' hospitality standards by giving personal attention, taking responsibility, and engaging in ongoing teamwork. It requires excellent problem-solving skills to address any guest dissatisfaction through active listening, empathy, and follow-through, all while maintaining a positive attitude aligned with the 'Yes I Can!' hospitality mindset. Physical demands of the role include the ability to lift and maneuver heavy objects occasionally, manage banquet fixtures, and endure extended periods of standing. Flexibility in scheduling including weekends and holidays is required to support the 24/7 nature of the hospitality business. This position is fundamental in fostering a hospitable atmosphere that reflects the high standards and cultural values of Choice Hotels International, making it an excellent opportunity for individuals passionate about hospitality excellence and guest satisfaction.