Server

Wilmington, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $2.13

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) matching

employee discount

Job Description

Ruth's Chris Steak House is a renowned franchise group with nine locations across North Carolina, Maryland, and New Jersey. Known for its high-quality steaks and exceptional dining experience, the company focuses on delivering top-notch service to guests in a refined yet welcoming environment. As part of a respected hospitality brand, Ruth's Chris Steak House emphasizes team collaboration, positive guest interactions, and maintaining high standards in both food and service presentation. The company values employees who exhibit professionalism and a commitment to enhancing the overall dining experience, making it a prominent employer in the hospitality industry.

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Job Requirements

No education required
Minimum of two years experience as a server
Ability to work nights weekends and holidays
Must be in correct uniform
Positive personal hygiene and cleanliness habits
Ability to perform opening and closing duties
Good teamwork and communication skills

Job Qualifications

Minimum of two years server experience required
Knowledge of RCSH Sequence of Service and Pivot Point systems preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Customer service orientation
Ability to work flexible hours including nights weekends and holidays

Job Duties

Greets guests immediately makes suggestions and answers questions regarding food beverages and service
Practices salesmanship to enhance the dining experience without allowing guests to over order uses guests’ names regularly throughout the dining experience
Takes and records food and beverage orders from guests according to RCSH Sequence of Service and Pivot Point systems
Processes guests’ orders using the computer terminal according to RCSH Sequence of Service Pivot Point and Food Timing systems to ensure all items are prepared and served on a timely basis ensures all items are rung on the computer
Ensures that all food and beverages delivered and served are served promptly garnished correctly and meet the quality presentation standards of RCSH personally serves all entrée items to the guests
Observes restaurant dinners to ensure that guests are satisfied with food beverages and service immediately recognizes and responds to any guest needs and or requests
Maintains tables and station according to RCSH standards throughout the dining experience
Night weekends and holidays are required

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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