Job Overview

briefcase

Employment Type

Full-time
diamond

Benefits

Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
employee hotel rates

Job Description

Pyramid Global Hospitality is a renowned hospitality company dedicated to putting people first. With a firm commitment to fostering an inclusive, supportive, and diverse work environment, Pyramid Global Hospitality has emerged as a leader in employee development, wellbeing, and career growth within the hospitality industry. The company operates over 230 properties worldwide, each embodying unique local charm and exceptional hospitality standards. Pyramid Global Hospitality values its employees deeply, offering a People First culture that prioritizes meaningful relationships, ongoing professional training, and comprehensive benefits to ensure each team member thrives both personally and professionally.

Among the many benefits offered by Pyramid Global Hospitality are comprehensive health insurance, retirement plans, paid time off, and unique perks like on-site wellness programs, local discounts, and employee hotel rates. These benefits underline the company’s dedication to support employee wellbeing while creating a positive work-life balance. Pyramid Global Hospitality also invests heavily in career development, providing continuous training opportunities to help employees build the skills necessary for advancement in the hospitality field.

The Bradley, one of the company's prime properties in Fort Wayne, Indiana, perfectly embodies the Midwestern charm and a modern design that reflects the city's creative and industrious spirit. The Bradley strives to create a vibrant community environment within its walls, celebrating local culture and artistry while providing exceptional guest experiences.

We are currently seeking a highly motivated and customer-focused Evening Restaurant Server to join The Bradley's dynamic team. This role is critical in providing guests with an exceptional dining experience — servers are the face of the restaurant, responsible for ensuring tables are tidy and ready for guests upon arrival, presenting menus, taking accurate orders with attention to special requests, and delivering food and beverages promptly and courteously. The ideal candidate will be quick-thinking, possess a warm and engaging attitude, and have a passion for helping guests create memorable dining experiences.

This position offers an excellent opportunity for both seasoned hospitality professionals and enthusiastic newcomers eager to grow in a world-class environment. The Evening Restaurant Server will engage personally with guests, guiding them through the menu with informed, descriptive selling to enhance their culinary journey. Collaboration with kitchen and bar staff is essential to deliver seamless service, and resolving any guest concerns promptly to maintain satisfaction and loyalty is a key responsibility.

The role demands excellent communication, the ability to work under pressure in a fast-paced setting, and a deep knowledge of food and beverage service, including wine, cocktails, beer, and spirits. Pyramid Global Hospitality provides a supportive and collaborative workplace that encourages learning and professional development, making this a tremendous opportunity for anyone dedicated to excellence in hospitality service.

As an Equal Opportunity Employer, Pyramid Global Hospitality celebrates diversity and is committed to creating an inclusive work environment for all employees. Compensation packages are tailored individually based on skill set, experience, certifications, and location factors, reflecting the commitment to fairness and transparency in employment practices.

Job Requirements

  • High school diploma or equivalent
  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Passion for hospitality and guest satisfaction

Job Qualifications

  • Engaging and welcoming personality
  • Ability to descriptively sell menu items
  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Passion for creating exceptional guest experiences
  • Excellent communication skills

Job Duties

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in your order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation

Job Criteria

Experience

Mid Level (3-7 years)


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