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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.75 - $16.50
Work Schedule
Flexible
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid PTO
Uniforms Provided
team member hotel discount program
Job Description
Ascent Hospitality is a distinguished hospitality company known for its expansive portfolio of hotels and a promising pipeline of new properties and acquisitions. What truly sets Ascent Hospitality apart is its foundational commitment to people rather than just numbers. The company deeply values the culture it has cultivated, which aims to create memorable experiences for both its dedicated team members and cherished guests. The organization's culture emphasizes unity and collaboration, seeking individuals who are eager to work collectively toward shared goals. Ascent Hospitality believes that a strong team environment fosters growth, satisfaction, and exceptional service delivery, which translates into unforgettable... Show More
Job Requirements
- Must be able to understand, read, write and speak English above a basic level to effectively communicate with Team Members and Guests
- Must maintain a neat and professional appearance upholding Company appearance standards at all times
- Must be able to apply commonsense understanding in carrying out instructions
- Must be able to comply in standardized situations with only occasional or no variation
- Must be available to work flexible shifts including Holidays
- Must be able to work without constant supervision
- Must be able to work well as a part of a team
- Must be engaging with all guest throughout meal periods
- responding to guest and Team Members as required
Job Qualifications
- High school diploma or equivalent
- Six months customer service, hotel or restaurant experience preferred but not required
- Must have excellent customer service skills
- Must obtain TIPS certification within 30 days if not certified
- Must have excellent interpersonal and communication skills with a strong customer/client focus
Job Duties
- Greet all guest with eye contact and a warm welcome as they enter the dining area
- Maintain a proactive guest service approach at all times
- Assist with seating guests as needed (in the absence of the hostess)
- Provide fast, friendly professional and responsive customer service to hotel & restaurant guest & staff
- Serve food and beverage in accordance with standards and in a professional courteous manner
- Maintain knowledge of all menu items and composition
- Adhere to all Brand Standards regarding Food and Beverage and Service
- Assist with the set up and cleanliness of the Restaurant
- Assist with clearing and set-up of tables
- Assist with restocking of supplies as needed
- Communicate effectively with Management and other Team Members
- Use Point of Sale (POS) system as required
- Perform other duties assigned by supervisor/ manager
- Perform special daily projects assigned by supervisor/ manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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