Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Vacation Time
Employee assistance program
401k plan
Employee Stock Purchase Program
employee discount
same day pay access

Job Description

Cracker Barrel is a renowned American restaurant and retail chain that has been delighting guests since 1969. Known for its unique combination of restaurant services and country store retail, Cracker Barrel has become a beloved destination for many seeking not just a meal but a heartfelt experience. With over 70,000 team members nationwide, the company prides itself on its deep roots in traditional Southern hospitality, warm welcomes, and creating a sense of family and community among its customers and team members alike. The company’s atmosphere is defined by a casual, home-style environment where guests can gather around delicious meals, enjoy generous servings, and explore unexpected retail finds that invoke feelings of nostalgia and comfort. Cracker Barrel places a strong emphasis on teamwork and values every moment its employees contribute, whether it is greeting guests, preparing fresh food, or ensuring a smooth-running environment behind the scenes.

The role of Server at Cracker Barrel is integral to the company’s mission of delivering authentic country hospitality. This position is perfect for individuals who enjoy creating memorable experiences for guests through genuine appreciation and attentive service. Servers play a crucial role in the restaurant by attending to guest needs, from simple gestures like providing an extra lemon for iced tea to ensuring timing and detail in service is just right. This role requires a team-first mindset, the ability to juggle multiple tasks efficiently, and a positive, friendly attitude. No prior restaurant experience is necessary as Cracker Barrel commits to thorough training and development through its industry-leading PAR program, ensuring every team member is equipped to thrive. Servers at Cracker Barrel receive competitive pay with the added benefit of keeping 100 percent of their tips, distinctively without any tip sharing. This highlights the company’s respect for and commitment to rewarding its team’s hard work.

Furthermore, Cracker Barrel believes in supporting their employees fully, starting from day one. Both full-time and part-time employees are eligible for health insurance immediately, and the company offers vacation time and an employee assistance program to nurture overall well-being. The opportunity to grow within the company is encouraged with ongoing training and development programs, a 401k plan with company matching contributions after 90 days, and an Employee Stock Purchase Program that promotes financial participation in the company’s success. Cracker Barrel fosters a culture of belonging by providing onboarding, recognition programs, employee events, and support that helps team members develop a strong connection to their work and the company. Additionally, employees enjoy perks such as a 35 percent discount on food and retail items and exclusive discounts on home goods, travel, cell phones, and more. Cracker Barrel is also committed to equal employment opportunities, ensuring a diverse and inclusive workplace where all qualified applicants have the chance to join the team and grow their career.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to learn quickly and follow training programs
  • Strong communication skills
  • Positive attitude
  • Ability to multitask
  • Willingness to provide excellent guest service
  • No previous restaurant experience required

Job Qualifications

  • High school diploma or equivalent preferred
  • Ability to learn quickly and follow training programs
  • Strong communication and interpersonal skills
  • Positive attitude and team-oriented mindset
  • Ability to multitask and manage time effectively
  • Willingness to provide excellent guest service
  • No previous restaurant experience required as training is provided

Job Duties

  • Greet guests warmly and provide attentive service throughout their visit
  • Take and deliver food and beverage orders accurately and promptly
  • Ensure guests' needs are met with genuine care and appreciation
  • Manage multiple tables and tasks efficiently in a fast-paced environment
  • Maintain cleanliness and organization of the dining area
  • Handle guest concerns or special requests with professionalism
  • Follow all food safety and company policies diligently

Job Criteria

Experience

No experience required


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