Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.50 - $17.50
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Work Schedule

Flexible
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Benefits

Medical insurance
Supplemental Insurance
on-demand pay
Referral Bonus
401(k)
Paid Time Off

Job Description

Union Rec is a vibrant and welcoming establishment located on Main Street in the heart of Ann Arbor, perfectly situated between the Big House and downtown. This restaurant bar is designed to feel like a familiar and beloved local spot, deeply rooted in the community yet infused with a global touch. Its ambiance is reminiscent of an upper bunk at summer camp where camaraderie and laughter linger long into the night and where every visit feels like a gathering of friends sharing stories and favorite meals. Union Rec prides itself on its diverse menu that celebrates comfort foods from all corners of the world, including bold flavors from a taqueria, smokey barbecue reminiscent of backlot cookouts, and authentic street food inspired by the alleys of Singapore, all presented in a way that feels like home regardless of the distance from where the recipes originated.

The crew at Union Rec brings a wealth of experience and passion, crafting dishes and beverages that reflect their journeys and expertise. From the moment the doors open for freshly brewed coffee and pastries in the morning, through the lively dining and bar service, every element is meticulously executed to offer guests not just a meal but an experience to enjoy and remember. The restaurant’s dedication to quality and hospitality extends to its team members, who are supported through competitive pay and a comprehensive benefits package including medical and supplemental insurance, on-demand pay, referral bonuses, a 401(k) plan, and paid time off. This is a place where employees are appreciated and empowered to deliver exceptional service in a warm and inclusive environment.

The position of server at Union Rec is crucial to maintaining the high standards of customer service that the restaurant is known for. Servers are responsible for selling and serving food and drinks with professionalism and attentiveness, ensuring guests have an outstanding dining experience. This role requires individuals who can manage multiple tables efficiently while maintaining a friendly and approachable demeanor. Servers must have a thorough knowledge of the restaurant’s offerings and possess excellent communication skills to interact effectively with customers and colleagues alike. Additionally, they must responsibly handle alcoholic beverage service, including verifying legal drinking age and monitoring guests’ consumption to maintain a safe and enjoyable environment.

Working as a server at Union Rec involves more than taking and delivering orders; it includes performing side tasks to ensure cleanliness and smooth operation, accurately processing payments, clearing and resetting tables, and carrying out other duties as assigned by management. This position demands physical stamina and the ability to perform in a fast-paced environment, standing throughout the shift and frequently carrying or lifting items weighing up to 75 pounds. Given the dynamic nature of the restaurant industry, the ability to multitask and adapt quickly is essential. Servers at Union Rec play a key role in creating a welcoming atmosphere where guests feel valued and eager to return. The role offers an excellent opportunity for individuals passionate about hospitality to be part of a dedicated team committed to delivering memorable dining experiences while advancing their skills in a supportive setting.

Job Requirements

  • High school diploma or equivalent
  • ability to pass ServSafe Alcohol Service or TIPS course with a score of 80% or better
  • basic mathematical skills
  • basic reading and writing skills
  • basic computer skills
  • excellent communication skills
  • ability to multi-task
  • knowledge of workplace safety procedures
  • able to stand for entire shift
  • able to lift and carry up to 75 pounds
  • must be at least 18 years old

Job Qualifications

  • Ability to pass ServSafe Alcohol Service or TIPS course with a score of 80% or better
  • basic mathematical skills
  • ability to make change
  • basic reading and writing skills
  • basic computer skills
  • excellent communication skills
  • multi-task oriented
  • knowledge of workplace safety procedures
  • must be able to suggestively sell food and beverage items

Job Duties

  • Serving multiple tables as determined by management
  • maintaining complete knowledge of restaurant's food and beverage preparation
  • selling alcohol, non-alcoholic beverages, and food items
  • entering and completing customers' orders on computer system
  • accepting different types of payment and making change
  • interacting with guests in a friendly and efficient manner
  • ensuring guests' complete satisfaction and exceeding their expectations
  • maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant
  • clearing and resetting tables
  • checking identification of guests to ensure legal drinking age
  • refusing to serve alcoholic beverages to underage guests politely
  • observing guests' behavior after alcohol consumption
  • counting number of drinks served
  • offering alternative transportation when necessary
  • asking a manager for help with disorderly customers
  • reporting to work in neat and clean attire
  • maintaining well-groomed hair and personal hygiene
  • reporting to work with a clean apron, approved pens, and cash bank
  • performing other duties as directed

Job Criteria

Experience

Entry Level (1-2 years)


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