Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
Same Day Pay
Health Insurance
Vacation Time
Employee assistance program
401k plan with company match
Employee Stock Purchase Program
Food and retail discount

Job Description

Cracker Barrel is a well-established American restaurant chain known for its country-style hospitality and Southern-themed dining experience. Since its founding in 1969, Cracker Barrel has grown to encompass more than 70,000 team members nationwide, creating a welcoming environment centered on delicious meals, abundant portions, unique retail finds, and a warm, home-like atmosphere. The company values the sense of community and togetherness, emphasizing that the work done here is more meaningful because it is done collaboratively. Cracker Barrel strives to be more than just a place to eat—it is a place where guests and employees alike can connect and share meaningful moments, making every experience memorable and enjoyable. The company's commitment to inclusivity and equal opportunity employment reflects its dedication to maintaining a diverse and supportive workforce.

The Server role at Cracker Barrel is vital in delivering the brand's promise of country hospitality. Servers are the frontline ambassadors, engaging guests with genuine care and attentiveness. This position is more than just taking orders and delivering food; it involves recognizing the importance of small gestures that enhance the guest experience. Servers ensure guests feel valued by anticipating their needs, whether it's providing an extra lemon for iced tea, inquiring about their day, or knowing the perfect time to clear plates. The company prides itself on not sharing tips, meaning servers receive 100% of the gratuity they earn, underscoring the value placed on their dedication and customer service skills.

This role is ideal for individuals who enjoy creating positive guest experiences, possess a team-first mindset, and can juggle multiple tasks efficiently while maintaining a positive attitude. Importantly, prior restaurant experience is not required as Cracker Barrel provides comprehensive training to equip servers with the skills they need to succeed. Candidates will benefit from a supportive culture that values personal growth and development, offering opportunities from day one through the company's renowned PAR training program. Servers also enjoy competitive pay, with access to same-day pay, and are eligible for health insurance from their first day of employment, whether full-time or part-time. Additional benefits include vacation time, an Employee Assistance Program, a 401(k) retirement plan with company matching after 90 days, an Employee Stock Purchase Program, and a 35% discount on Cracker Barrel food and retail items.

At Cracker Barrel, team members are welcomed into a culture that fosters belonging and recognition through various employee events and programs. The company is committed to supporting its employees beyond the workplace, ensuring they are well cared for and have access to resources that help them thrive personally and professionally. Joining Cracker Barrel as a server means becoming part of a company that values each individual's contribution and ensures that every interaction with customers is meaningful and positive. If you enjoy creating great moments for others and are looking for a rewarding career with growth potential in a company that truly cares about its people, the Server position at Cracker Barrel is an excellent opportunity to consider.

Job Requirements

  • ability to stand and walk for extended periods
  • basic math skills for handling cash and orders
  • must be at least 18 years old
  • ability to work flexible hours including weekends and holidays
  • no prior restaurant experience required
  • willingness to complete training programs
  • strong customer focus
  • reliable and punctual

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • positive attitude and team-first mindset
  • willingness to learn and adapt
  • previous experience in customer service is a plus but not required

Job Duties

  • greet guests and provide exceptional customer service
  • take accurate food and beverage orders
  • anticipate guest needs and offer thoughtful assistance
  • maintain cleanliness and organization of dining area
  • handle multiple tasks efficiently and with a positive attitude
  • contribute to a team-oriented work environment
  • ensure guests have a memorable dining experience

Job Criteria

Experience

No experience required


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