Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $10.70
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Vacation Time
401k plan
Employee Stock Purchase Program
Employee assistance program

Job Description

Cracker Barrel is a beloved American restaurant and retail chain that has been a staple in the hospitality industry since 1969. Known for its warm country hospitality, Cracker Barrel invites guests to gather around delicious food, abundant servings, and unique retail items. With more than 70,000 team members nationwide, the company prides itself on being more than just a place to eat; it is a place where people can reconnect, feel at home, and experience genuine moments of kindness and care. The company culture emphasizes teamwork, respect, and a sense of belonging among its employees, creating an inclusive and supportive environment for staff and guests alike.

As a Cracker Barrel server, you step into a vital role that brings the essence of country hospitality directly to the table. This position is perfect for those who enjoy engaging with guests and creating meaningful experiences through small gestures and attentive service. Servers are the face of the restaurant, responsible for ensuring that every guest feels valued and appreciated. Whether it's recalling a guest's preferences, ensuring timely service, or maintaining a friendly and positive attitude, servers at Cracker Barrel play an essential role in making moments that matter for every visitor. The company operates on a philosophy where the servers keep 100% of their tips, emphasizing a fair and rewarding compensation structure.

No prior restaurant experience is required for applicants as Cracker Barrel offers comprehensive training programs to equip new team members with the skills they need to succeed. The company offers competitive pay, starting at $10.70 per hour, along with same-day pay access for added financial flexibility. Beyond compensation, Cracker Barrel provides benefits that support the holistic well-being of its employees, including health insurance eligibility from day one for both full and part-time workers, paid vacation time, and access to an employee assistance program (EAP). This holistic approach to employee care ensures that Cracker Barrel supports its team beyond the workplace.

Cracker Barrel also prioritizes personal and professional growth for its employees. From day one, team members have access to industry-leading PAR training programs, 401k plans with company matching contributions after 90 days, and an Employee Stock Purchase Program. This commitment to development and financial wellness underscores the company's dedication to helping its employees thrive in their careers. Moreover, the company fosters a culture of belonging through onboarding programs, ongoing training, recognition events, and team activities that strengthen camaraderie among staff.

Additional perks include a 35% discount on Cracker Barrel food and retail items and exclusive discounts on home goods, travel, cell phones, and more. If you enjoy creating a great guest experience, have a team-first mindset, can learn quickly, manage multiple tasks well, and bring a positive attitude, Cracker Barrel welcomes you to join their team and wear their apron with pride. The server role is not just a job but an opportunity to be part of a company that values every moment and every team member.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide excellent customer service
  • Willingness to work flexible hours including weekends and holidays
  • Ability to stand and walk for long periods
  • Positive attitude and teamwork skills
  • No prior restaurant experience required
  • Ability to learn quickly and manage multiple tasks

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Friendly and approachable demeanor
  • Basic math skills for handling cash and payments
  • Ability to stand and walk for extended periods

Job Duties

  • Greet guests warmly and with genuine hospitality
  • Take and deliver food and beverage orders accurately
  • Ensure guest satisfaction by anticipating needs and responding promptly
  • Maintain cleanliness and organization of dining and service areas
  • Handle guest inquiries and requests with a positive attitude
  • Collaborate with kitchen and bar staff to ensure timely service
  • Process payments and handle cash or electronic transactions efficiently

Job Criteria

Experience

No experience required


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