Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $10.70
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned upscale casual dining restaurant that specializes in serving scratch-made Asian cuisine. With a commitment to quality, vibrant flavors, and exceptional guest experiences, the restaurant has grown to become a popular dining destination across multiple locations. Known for its unique blend of modern Asian-inspired dishes and imaginative cocktails, P.F. Chang's prides itself on using fresh, high-quality ingredients prepared by talented chefs in a distinctive and inviting atmosphere. The company values teamwork, integrity, and creating memorable dining moments for every guest who walks through its doors.

The role of a dine-in food and beverage Server, Waitress, or Waiter at P.F. Chang's offers an exciting opportunity to be a vital part of this dynamic restaurant. This position is available for both full-time and part-time hourly employment, with competitive pay starting at $10.70 per hour plus tips, and includes a variety of benefits tailored to support the well-being and growth of team members. Servers are essential contributors to the restaurant’s scratch kitchen environment and play a crucial role in delivering outstanding customer service through personalized guest interactions.

As a Server at P.F. Chang's, you will be the face of the restaurant, creating an individualized and exceptional guest experience. This begins with a thorough understanding of the restaurant’s menu, enabling you to guide guests in selecting dishes and beverages that best suit their preferences and dietary requirements. Your ability to answer questions and engage guests about menu offerings elevates the overall dining experience. You will take food and beverage orders accurately, deliver them promptly to ensure optimal taste and presentation, and process guest payments efficiently.

Moreover, the position requires an understanding of the restaurant layout, including how tables and server areas are organized, to facilitate smooth coordination and timely service. Servers must deliver hospitality with warmth and professionalism, anticipating guest needs and striving to exceed expectations at every turn. This role demands excellent multitasking skills and the ability to work collaboratively in a fast-paced, team-oriented environment.

The company emphasizes development and growth, providing paid on-the-job training and numerous advancement opportunities that reward dedication and talent. Additionally, P.F. Chang's supports a healthy work-life balance by offering flexible scheduling and ensuring the restaurant is closed on major holidays such as Thanksgiving and Christmas at most locations. This role is ideal for individuals passionate about hospitality, eager to be part of a vibrant team, and committed to celebrating life, family, and food through outstanding guest service.

Job Requirements

  • Previous experience is not required
  • excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler's Card where applicable or willingness to obtain
  • ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • ability to execute proper sanitation practices and safety procedures
  • must meet state minimum age for serving alcoholic beverages
  • have a current Food Handler's Card where applicable or willingness to obtain
  • ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • understands the restaurant menu to engage guests on choosing menu items and able to answer guest's questions
  • guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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