Server

TGI Fridays is a renowned casual dining restaurant chain known for its vibrant atmosphere, delicious food, and exceptional customer service. With a strong emphasis on creating memorable dining experiences, TGI Fridays has established itself as a favorite destination for guests seeking a lively and enjoyable environment to savor classic American dishes and innovative cocktails. The brand prides itself on fostering a culture of hospitality, enthusiasm, and guest satisfaction, ensuring every visit feels welcoming and unique. As part of a global network of restaurants, TGI Fridays offers employees opportunities for growth, learning, and being part of a dynamic team dedicated to excellence in service.

The role of the Server at TGI Fridays is pivotal in delivering the brand’s promise of outstanding guest experiences. Servers at TGI Fridays are passionate about service, knowledgeable about the menu items, and prepared to customize the dining experience proactively to meet and exceed guests' expectations. This position requires a blend of interpersonal skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Employment for this position is typically hourly, with compensation up to $15 per hour, reflecting the importance of customer service skills and teamwork.

In this role, a Server will greet guests warmly, build rapport, and ensure a quality dining experience. They must be adept at reading guests' verbal and non-verbal cues to tailor service accordingly. Accurate and prompt food and beverage delivery, frequent check-ins, and upselling are essential components of the job. Proficiency in TGI Fridays’ Point of Sale system (POS) is necessary, as well as adherence to all service style standards and responsible alcohol service protocols. The Server’s ability to create a welcoming atmosphere and communicate effectively with guests and team members directly impacts guest satisfaction scores and overall business success.

Moreover, TGI Fridays Servers are expected to embody key competencies such as passion for the guest, effective communication, flair and salesmanship, reliability, flexibility, stress tolerance, and teamwork. These attributes ensure that Servers contribute to a positive work environment and provide an exceptional customer experience consistently. The position demands physical stamina and the ability to engage with all guests respectfully and professionally. In addition, this role provides a chance to grow within the company while representing a globally recognized restaurant brand known for its commitment to service excellence.